HOOK 360°Reviews of hook360.com

Order got messed up and did not receive until after my vacation.

Excellent product and excellent customer service. They stand behind their products and certainly make sure their customers are happy.

I ordered 2 long sleeve fishing TShirts from Hook 360. The XL shirts that I ordered where two different sizes. The long sleeve white shirt is skin tight and the other long sleeve is twice the size. The other shirt was supposed to be royal blue but it came in dark navy blue. I emailed their customer service and got no response. I will not be doing any more business with Hook 360 nor recommend to friends.

Product was great. Got a delivery notice from USPS that I had to pay $12 to deliver my package. I tried to contact Hook 360 and got no reply. I payed for shipping when I purchased products then payed another $12 shipping to USPS and never heard a reply from customer service. Very disappointed in their service.

_____BOOM!_____

Customer service is very slow and responsive..i like the products but to return and exchange/refund something forget about it.

One of the best companies I have worked with. Amazing product and customer service. The only gear I wear on the water.

Received an email that my order shipped on 5/7/21. STILL have NOT received my order. Nor have I received a response from my last email that I sent to them asking for an update on my order. Their LACK of concern and LACK of response is a response in my eyes! I sent an email asking for a refund and haven’t had a response from that one either!! Extremely disappointed in the way they treat their customers!