honiture.comReviews of honiture.com

I ordered a cordless from this company to be delivered in June After a lot of faffing around still not here I cancelled the order saying I wanted a refund I have all email correspondence They still decided to send me the cordless which does not charge I again have told them I’m not happy with product It’s been over 2 weeks a Danny emailed me he’s trying to sort out return No more contact I’m a diabetic and suffer from chronic pain which is why I needed the cordless but this company is taking the mick Taken my money and left me with a useless machine Highly disappointed Please save your money and buy elsewhere This company is a ripoff

I would give a 0 out of 5 stars. They sent me 2 faulty pieces and when I reached out I was told they will only replace 1 of the pieces unless I give a 5 star review and send them a screenshot. I have asked to send it back for a refund and they haven’t gotten back to tell me how to return it. I got this because there were good reviews. I was able to use it 1 time before the battery gave out and it didn’t even suck anything up. So dissatisfied and I will be leaving negative reviews everywhere I can. How can a company try to manipulate you into giving a good review when it was their fault they sent faulty pieces.

Order and promised delivery within 4 days - still waiting on day 6 for delivery information, unable to track order - lets see if it arrives?????

Complete lack of integrity. Contact them about a vacuum that broke within less than 12 months of buying it and get a response that if I leave a four or five star review, then they’ll send me the replacement part but not until I leave that review. what a complete lack of integrity I’d rather not be associated with anything like that and instead of standing behind their product they hold you hostage to give them a better review before you get the replacement part.

Terrible customer service! They do not respond to emails, except when trying to sell you something. I am sooooooo very relieved I found out about their bad customer service and managed to cancel my order. It seems crazy to me to have such contempt for customers. I imagine they have lost a lot of potential customers by their terrible reviews. One of the worst companies I have dealt with in a long time.

I had problems almost immediately with my vacuums battery life and then it stopped working and after putting a review on this site Danny approached me to tell me that he was trying to refund me and that it would be easier to do so if I took down my negative review (is this a form of blackmail?). I explained that if the issue got resolved I would adjust the review and I have now once again been ignored. This is not a good company.

I have owned a honiture chargeable hoover for 8 months. Sadly I noticed that it wasn’t cleaning properly and that the hose had a split in it. I emailed honiture on their help line and after many attempts they replied saying that if I give them a 5* review in trustpilot they would replace the faulty item. I replied saying I would review after I received a replacement but unfortunately I have not heard anything back from the company. I have emailed them many times but have had no response. I now intend to take my complaint further. No other contact details are available for this company other than their so called helpline.

They compare the Pro 7 to Dyson, it is not patch on the Dyson. The brush stops rotating on short pile carpet in full power. Was supposed to receive 3x Hepa filters Free with package but only received 1x. Customer service don’t even bother to answer emails. Absolutely shocking service.