honiture.comReviews of honiture.com

Excellent design and performance, a real Dyson busterI had read many reviews about the Honiture X7 cordless vacuum and thought well what the hell, give it a go. I've owned and used a Dyson cordless which was brutally expensive with a whimpering run time. This Honiture X7 just works and has an excellent design throughout. Suction, cleaning and battery life, the key things, are just great. No need to add any more.

I purchased the robot vacuum on Amazon eight months ago and recently bought the refill kit accessories from the website — now my robot feels brand new again!When I received the goods. I take my robot on my desk and cleanup every moving part also, garbage box as well. And apply all new parts which I requested.Now I have a brand new horniture robot. I think it is happy now when it works.

Bonjour, Je vois que la majorité des commentaires sur Honiture ne sont pas bons. Pour ma part, au contraire, j’ai une expérience particulière particulièrement positive. J’ai acheté un Honiture G20 d’occasion sur Leboncoin. Je n’ai aucune idée de l’âge de l’appareil (sans doute +/-3 ans). Il a bien fonctionné pendant quelques mois et puis, un jour, il s’est arrêté au bout d’une minute. J’ai essayé plusieurs fois de le relancer. Message : « la brosse principale est coincée ». Dommage. 🤔 j’ai donc tout nettoyé en suivant nos instructions habituelles, mais cela n’a pas suffit. J’ai donc contacté le SAV par mail. J’ai eu une réponse assez rapide avec des conseils et 2 vidéos pour nettoyer l’intérieur du robot. C’est ce que j’ai fait. Il faut remarquer ici que le constructeur a quand même eu l’intelligence de permettre à des bricoleurs du dimanche comme moi, de pouvoir démonter le robot (dont les éléments sont vissés et non pas clipsés 👍). Au final, pour démonter le robot et avoir accès au bloc moteur, j’ai utilisé 2 tournevis. Point barre ! Après avoir démonté le robot, nettoyé le logement où se trouve la courroie du bloc moteur et remonté l’ensemble, il fonctionne parfaitement bien de nouveau. J’ai continué à échanger avec une certaine Judy au sujet de pièces détachées. J’ai toujours obtenu des réponses très rapidement (moins 12 heures) et ses réponses étaient pertinentes. Voilà mon expérience. Tout à fait positive ! Si cela peut vous servir, tant mieux. ————— Hello, I can see that most of the comments about Honiture are not good. On the contrary, I have a particularly positive experience. I bought a second hand Honiture G20 on Leboncoin. I have no idea how old it is (probably +/- 3 years). It worked fine for a few months and then, one day, it stopped after a minute. I tried several times to restart it. Message: "the main brush is stuck". Shame. 🤔 so I cleaned everything following our usual instructions, but it wasn't enough. So I contacted the after-sales service by email. I got a fairly quick response with advice and 2 videos on how to clean the inside of the robot. That's what I did. It's worth noting that the manufacturer was clever enough to allow DIY enthusiasts like me to dismantle the robot (the parts are screwed on, not clipped on 👍). At the end, to dismantle the robot and gain access to the motor block, I used 2 screwdrivers. Full stop! After dismantling the robot, cleaning the block motor belt and reassembling the unit, it works perfectly well again. I've continued to talk to someone called Judy about spare parts. I always got answers very quickly (less than 12 hours) and her answers were relevant. That's my experience. Completely positive! If this helps you, so much the better.

Great vacuum and price. Very sturdy well made and light weight cordless vacuum. Suction is excellent especially the ability to change the strength of the suction is a great addition. Digital display on handset is really useful. Fast shipping from the website! All round fab vacuum A+

I am surprised to see negative remarks about this company. We had our Pro robot for a year and when it went wrong, Honiture replaced it within days and kept us informed. Unlike so many aftersales services I have experienced, this was refreshing.

My v8 pro malfunctioned after 8 months so had to contact honiture. Didn’t expect much after reading so many negative reviews but was pleasantly surprised that my email was answered in 4 days. Had to send video of malfunction. Received response next day acknowledging that it wasn’t repairable and sent new vacuum 5 days later. So my experience was very good. Extremely happy

Our Robovac was great but then stopped working. After a very lengthy and frustrating period trying to get help with a product which failed under guarantee, Danny from Honiture stepped in, got everything resolved and sent me a new unit. First class service!

En fait, l'entreprise répondait à mes mails mais ceux ci partaient dans le courrier indésirable. Le problème est désormais réglé.