Mr David D.
Poor after sales service for Honiture Cordless vacuum…
I purchased a Honiture Cordless vacuum cleaner S12 model some months ago. I was recommended to frequently wash and check the filter and replace as necessary. However it seems impossible to purchase the part. I have sent numerous emails and had no response from what appears to be an extremely poor after sales service. There is no telephone contact number and the only supplier I can find is on Amazon who say it is unavailable. In essence with out the filter the vacuum does not function effectively and I have had to resort to an old hoover machine. Does anyone know where to obtain these filters. A good product but now unusable
Response from honiture.comApr 8, 2026
Hello David, We're sorry to hear about your difficulty in finding a replacement filter for your S12. Although some time has passed, we would still like to see if we can offer you a goodwill gesture. Please reach out to us directly at [email protected] with your order details. Thank you for your understanding. Best regards, Honiture Team


