honiture.comReviews of honiture.com

I ordered the Honiture X7. It arrived, I assembled the vacuum, charged the battery and when I pulled the “trigger “ it didn’t work. I have contacted the manufacturer and the website that recommended the product. They have danced around and around the return and refund. This is UNACCEPTABLE.

Sauger startet und hört dann direkt wieder auf. Reparatur Anleitung habe ich zugesendet bekommen, auf eine Garantie Inanspruchnahme wurde nicht reagiert, bis die Garantie abgelaufen war. Nie wieder!

I wish I had seen this website before I bought the Honiture X7 cordless vacuum! I thought I was purchasing a different vacuum and when I emailed the company 2 hours later to cancel the order, I got no reply...just an email that my order was in process. When I got the vacuum, I emailed their "Help" site three different times asking for information on how to return it. Also emailed their "Staff" email address with no response. I haven't even opened the box as I knew I didn't want it. Today I received an email from them asking me to rate my satisfaction with the vacuum! I wrote a very negative review and when I hit the "Submit" it wouldn't send! EXTREMELY unhappy with this company.

I was so excited to get this vacuum cleaner. In fact I did lots of research to find the exact one I wanted. Unfortunately it came with a defective part. I have now contacted the company three separate times to ask how I should handle this issue, but they have never responded. There is no phone number available, so I keep sending emails that are not returned. Now I am very frustrated becasue I still don't have a working vacuum cleaner and I am out $250

j'ai acheté un aspirateur sans fil S13 récemment,la brosse étant hors service assez vite,je cherche ce modele sur le site du fabricant officiel...et impossible d'obtenir cette brosse pour ce modele...c"est une honte!!!,j"ai désespement cherché sur tous les sites possibles et immaginables pour la trouver,et au petit bonheur la chance j'ai fini par la trouver sur le bon coin(1article disponible dans toute la france).c'est vraiment pas serieux du tout.je ne commanderai plus jamais pour cette marque

OmG what a load of rubbish, avoid at all costs! Really no good at all, vacuum completely broken after 18 months waste of money!

I purchased their X7 stick vacuum from snapbuy and they sent it with a used battery that only lasted 15 minutes then had to be charged! I sent an email telling them that I wasn’t happy with it because the battery wouldn’t keep a charge so I wanted to send back and please send me info on where to return it to! They just sent an email saying sorry you’re not happy we would like to give you 20% cash back to keep it! I said no because the battery situation! I returned the vacuum and tried sending a screen shot of tracking and also calling numerous times to the number that was given to me, but NOTHING ever happened! No refunding my $259.00 or reimbursement for shipping it back😡Do Not Buy from Snapbuy or I wouldn’t even purchase anything made by HONITURE!!!!! SCAM SCAM SCAM🤬

Piece of junk vacuum. Does not have enough suction. Does not pick up dog hair from very low pile carpet. Cheap materials. Battery takes forever to charge. Fake review site is a scam. Don't get taken for a ride down Rip-off Lane like I did. I warn my parents not to get taken, then go and do it myself! Dumb. Don't buy the Honiture X7 Vacuum!