Honey Play Box®🌟 Welcome to Honey Play Box®! 🌟 We're here to inspire your journey to pleasure and self-discovery with our diverse range of body-safe toys. From sleek designs to luxurious materials, our products cater to your unique desires. Join our empowering community today on social! Facebook | Twitter | Instagram | TikTok | YouTube Unlock Joy - Say Yes to Honey Play Box®! ❤️
Honey Play Box® (honeyplaybox.com) has 1,097 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Excellent
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1,097 approved reviews, newest moderated first
Calvin W.
I want to say the product is fine
Response from Honey Play Box®Jul 18, 2023
Hi Calvin, Thank you for taking the time to leave us a review. We are glad that the quality of our products did not let you down. If you have any additional feedback or questions in the future, please don’t hesitate to contact us. Thanks again for your feedback. HoneyPlayBox Customer Service Center
Melissa D.
Worst customer service ever. I placed an order at 12:01AM. After reading some bad reviews I emailed them per their website to cancel at 8:16AM. So maybe 8 hours later. At 9:26AM they responded acknowledging my cancelation and trying to talk me out of it. Instead of canceling it they sent the order AND provided me with the wrong tracking number. So now I have to wait till the package gets here (we are now at 6 days and still no package) to refuse it or send it back, wait for THEM to get it to issue a refund. The items shouldn't have been sent since there is a 24 hour cancelation. Feels like this is how they try to scam people out of their money. I can see why they have so many bad reviews.
Response from Honey Play Box®Jul 18, 2023
Dear Melissa, Thank you for sharing your feedback. I am very sorry for the bad experience. Would you mind reaching out to me with more details at [email protected]? Thank you and have a blessed day! Honeyplaybox customer service team
Jamie
I left an earlier review, and while it wasn't a complaint, the customer service team was on the issue immediately, I'm highly impressed with how serious they take customer service. This company is a must to do business with!!
Response from Honey Play Box®Jul 18, 2023
Dear , Thanks for sharing your feedback. I'm sorry for the inconvenience, normally orders will be shipped out within 24 to 72 hours, it may be delayed because of recent weekend. And it may take 3 to 7 business days to receive your package, your understanding will be much appreciated. We offer a 1-year warranty for our products, if you do ever have any questions or any concerns just let us know and we will be happy to help. Kind Regards HoneyPlayBox Customers Service Center
Adam
Long delivery time and box was damaged when it arrived. Product was luckily not broken
Response from Honey Play Box®Jul 18, 2023
Hi Adam, Thank you for sharing your feedback. I'm sorry for the inconvenience, and we will pay more attention to packaging based on your feedback. We love hearing from our customers and want to ensure you are completely satisfied with your purchase. Sincerely, HoneyPlayBox Customer Service Center
Francis D.
I'm afraid the last product I bought is no longer working after just having received it a couple of weeks ago. It stopped working while using it yesterday and it will no longer charge up. I've ordered more than a few masturbators from you, and I can say that at least a couple stop charging up within a few months. Not sure, but maybe I'm doing something wrong. Even if that is the case, your masturbators may not be for me.
Response from Honey Play Box®Jul 17, 2023
Dear Francis, We are sorry for the inconvenience, please send a short video of charging problem to [email protected], then our after-sales team will process your order. Please don’t worry, we offer a 1-year warranty for our products and will provide you with a proper solution. Your understanding and patience would be highly appreciated. Kind Regards, HoneyPlayBox Customer Service Center
Charlie G.
Didn't receive all of my order. Sent message to customer support and still haven't heard anything
Response from Honey Play Box®Jul 17, 2023
Dear Charlie, I'm sorry that I didn't find your email, so I sent you an email to solve this problem as soon as possible. Please don't worry, I will try my best to help you, thanks for your understanding. Kind Regards, HoneyPlayBox Customer Service Center
MIKE
See my email sent to customer support.
Response from Honey Play Box®Jul 17, 2023
Dear Mike, Thanks for sharing your feedback. I'm sorry for the late reply, because of the recent weekend. Please don't worry, I will try my best to help you solve this problem soon. Your understanding will be much appreciated. Kind Regards, HoneyPlayBox Customer Service Center
Jordan R.
The buying experience was smooth and uncomplicated. Each product is thoroughly and accurately described and they have a style that is unique to this company and threads their products together. Everything I ordered was received in a timely manner with accurate shipping information.
Response from Honey Play Box®Jul 17, 2023
Hi Jordan, Thank you for your kind words. We’re so happy to hear that you’re satisfied with our product. If you ever have any questions or concerns, please don’t hesitate to reach out to us. We want to make sure you are always happy with your purchase. Thank you again for choosing Honey Play Box. HoneyPlayBox Customer Service Center