HoneyNoirReviews of honeynoir.store

SCAM. Ordered from this company after reading the ingredients were nontoxic (directly from them). What I received was a completely different brand (Lake Rain, shipped from China with a Temu product label) with toxic ingredients. Contacted customer support over 6 weeks ago and keep being told it will be resolved in a few days. 60 day money back guarantee, nope! SCAM. Commented on their facebook profile and they blocked me. Another red flag: there is no way to leave a review on their website. Reviews are clearly either bought or fake. I filed a chargeback with my cc provider.

The products I received are lakerain Almost Lipstick Dark Honey and Colorful Velvet Mousse Silky Plump Lip Pencil PECOLOVERS instead of HoneyNoir Black Honey Lipstick and Matching Black Honey Lipliner as advertised. The lip liner pencil is thin, crumbly, and not even close to matching the color of the lipstick. The lip liner and lipsticks shipped separately from China not New York. The products were shipped in thin flimsy plastic envelopes. After ordering these inferior products, Norton Anti-virus started flagging the website as malicious. The seller blocked me on Facebook after I sent them a message questioning the discrepancies in the products. The seller never responded to my emails questioning the product discrepancies. The seller finally responded to my complaint only after I filed a dispute with PayPal. The seller demanded that I close the dispute and contact them directly. I refused to close the dispute. The seller offered me a partial refund of $3.59 of my $35.98 purchase and that I could keep the inferior products. I declined the offer and escalated the dispute with PayPal. Per PayPal, seller will issue a full refund if I return products at my expense. Unfortunately, seller has not provided a shopping address for me to return the products to.

Such a scam. The item arrived and was branded with a different name. It smelt really toxic and was not smooth to apply. The lipstick didn't move when turning it either. Really dodgy in their responses. And working w PayPal to get refund. Don't waste your money

Don’t waste your time and money on this company. You can get the same black honey lipstick color from Clinique, or other brands. I can’t wear Clinique (unfortunately) so I was looking for another option. This company appears to operate out of China, so that is a big red flag, in my book. I am reluctant to ever order anything from social media or china ever again. It never ends well. I never received my order. I have been battling this since January and it is now June. They say my order was delivered, but it was not. No refund and no new order shipped. At this point I feel like all I am doing is getting my money’s worth by continuing to bring up the issue until I feel like they have spent at least $40 or more by dealing with me, or until the refund or replace my order. Whichever comes first.

I purchased this on 4/28/2025. The order was pending in customs for nearly two weeks. When it finally arrived, the tubes said "Lakerain" and the product was cheap (half-filled, not long-lasting or transfer proof). I contacted customer support on 5/14/2025. Since that time, customer support has repeatedly asked for time to review and sort out the issue. Despite sending pictures and asking for the proper product or a refund in full, over one whole month later customer support has still failed to respond satisfactorily.

Ordered 16/4. Enquired as to where parcel was 10/5. Have received various emails about it being investigated but still no product and no offer of a refund. I am thinking I have been scammed. Will be happy to revise this review if the company takes appropriate action. It doesn’t take 3 weeks or longer to look into a parcel that has not been delivered.

Do not order from this site. Ordered 2 lipsticks 10/4/25. It’s now 22/5/25 and they have not arrived. I have followed up multiple times via email, only to receive replies such as: “ You can track your order using the following link: [insert tracking link here].” (no tracking link provided) and on the 8/5/25, “ If your order has not been delivered or is eligible for a refund, we will process it accordingly and notify you once it's complete—typically within 24–48 hours.” (Despite multiple requests for one, no refund has been forthcoming to date). My advice would be not to waste your money on a purchase from this site.

Do not buy from this site! After seeing their add on facebook many times I decided to buy 1 get 1 free at a cost of $42.21 (Aust). What i received was not Honey Noir but Lakerain almost lipstick which I had actually already bought from temu at a cost of $3.20 each!! Total waste of money!!