Kelley
it's very hard to figure out
it's very hard to figure out, things show up on the invoice that I didn't know were there like the category Wedding showed up on the receipt but I didn't fill that in anywhere and it makes me look unprofessional. I didn't like that I couldn't update the invoice and send it again for the second time, I had to wait. I am not sure if I'll keep this system or not. I don't have time to keep studying it, but I will wait a little longer before canceling and see if I can figure it out.
Response from HoneyBookMar 12, 2024
Hey there! We would love to assist you further in this matter if possible! I'm assuming the category Wedding is maybe coming from the project type that was applied to your project that you sent this invoice out in. That tag is completely customizable and optional. Because HoneyBook is built and intended for all types of businesses, those factors in your account are always going to be customizable on your end! And when it comes to sending any type of files out in HoneyBook, you will always have the ability to edit and resend when needed. If you run into an issue where you are unable to do so, please reach out to our support team so they can take a look because that is definitely not intended behavior!




