HoneyBookReviews of honeybook.com

ACH transfer hit is insane. Not being able to push the CC fee to the client is also very outdated.

Honestly, I feel like for the price. It’s really not worth it. I would really recommend against using honey book. Initially when it was less than $200 a year, which was only two years ago I found it to be worth it because I can have all of my contracts and clients in one place, but most of it is so confusing to learn how to do anyways you need to literally hire a professional from honey book in order to teach you how to do the automations so I’ve never been able to make those useful to me. I want to switch now, but I am concerned because I already have all of my bookings through here so switching would be quite the process and because I book out a year in advance, I feel switching over might be kind of tricky to do with my current clients. I wouldn’t even get wrapped up in this. I would try a different platform.

Disappointed. Cost has gone up almost $200 for the essential annual membership from 2024 to 2025.

CRM that doesn’t own up to the price increase . A lot of CRMs have the same features as HoneyBook with lower price tag. For a large studio like myself I still have to use other apps to streamline my workflow.

We’ve been using Honey Book for our wedding and event planning business, and while the platform does offer many helpful features, our overall experience has been frustrating. It took us a long time to figure out how to navigate and actually work with the system (and still learning to integrate other software). The learning curve felt much steeper than we expected, and at times, the setup process was more time-consuming than efficient. As a boutique planning company, we need tools that feel intuitive and streamlined, especially when we’re managing multiple clients and complex timelines. HoneyBook does provide value once you understand it, but getting to that point took significant effort on our part. We truly hope Honey Book continues improving its onboarding experience, user-friendliness, and overall workflow so businesses like ours can maximize its benefits without the initial overwhelm.

Too confusing and too expensive. I prefer a simpler platform that is not so project based. I do like their invoicing but otherwise I will be sticking with a more simple platform that is more cost effective.

I love their product/service and software but their pricing is ridiculous!! Just had a nightmare experience trying to downgrade my account to monthly fees instead of yearly due to the fee increase and an automatic renewal — with NO warning it was about to take place— and was still charged a full year!!

No phone support and chat support always asks for way too much information. For example, when I tell them that I have clients that have not been able to submit payments, they ask for everyone of the client's emails that were having issues and the error message they received. They are never there when I need them, then you have to respond within 4 hours, or the ticket is closed and you have to reopen it all over again. It's a broken system for a program that is more expensive than competitors. I used to really like it until my business grew and I started using it more. Issues are never resolved.