Honey Baked Ham Co.Reviews of honeybaked.com

No split pea soup

Honeybaked ham store in North Myrtle Beach, South Carolina: we bought three ham sandwiches and the ham had more fat than meat. Plus the ham was ice cold. Once we carved all the fat out and heated up the meat the sandwich tasted pretty good with the sauce they use. However, considering this crummy experience, I will never be back to this location ever again. I used to love, honey baked ham up in Albany, New York. If I had bought the sandwiches to eat on the beach, I would’ve just thrown them in the garbage. Thank God, we brought them home to eat so we could fix them. The store was clean and the service was pretty friendly, but the sandwiches were horribly made. I wish I could post a picture of these sandwiches.

I bought 2 ham bones from the Hickory NC store 1909 sales id Holly. She was an awesome lady very friendly helpful and kind. Shout out to the Company on her behalf!! Thanks

Were it Thanksgiving, the ham would taste great. Off season, not so good. On 02/18/26, my husband and I were doing business in that area, saw the Honey Baked Ham place and decided to do business with them again. Domenica was very nice and personable. She gave us (according to our receipt) 1 Ham, Half Ham / 1lb for a cost of $96.54. (No tax) When we arrived home, my husband chose to section the ham and found it to be very tough on the outside and there was no honey taste anywhere. I chose to write it off as a loss and never to go there again. Later, 02/24/26, Tues, when my husband thought to let them know of the quality of their product; it was taken as if ..."OKAY...WE'LL SEE". "Bring in your receipt and we'll make an adjustment". I would not recommend this location in Upland, CA., except if it for Thanksgiving.

I went in and placed an order but never received a receipt. The cashier had thrown my receipt in the trash, but she retrieved it when I requested. However, the rewards number was not on the receipt. I did not see this before I left the store. I believe this was intentional. I called 1-800-367-7720 and talked with Laura who tried to assist however she was not able to help. I called the Spartanburg SC store at 864-585-4267 and talked with Charlotte who took my name and phone number and would research the issue. I have not heard anything from her. Bad business practice. Lost customer.

I got our ham in Pickerington Ohio on hill rd it was the worst ham we have ever gotten . The hole end was pure fat one hundred dollars for a fatty ham.I could have done better at Walmart. VERY DISAPPOINTED had family over to be disappointed what a shame.

TURNED AWAY PAYING CUSTOMER, CORPORATE OFFERED NO RESOLUTION Drove to the Honey Baked Ham Marlton location today specifically for lunch. Upon arrival, staff informed me they’re not making sandwiches until after December 25th—a full week away—because they’re “focused on holiday orders.” What This Cost Me: • Round-trip drive time and gas wasted • Forced to find another restaurant for lunch • Zero advance warning on the website, Google listing, or any phone message The Real Issue: Honey Baked Ham shut down their core sandwich business for an entire week during peak season. This isn’t a small staffing hiccup—it’s a failure in operational planning and capacity. Successful businesses scale up during busy periods, not shut down a revenue stream and leave customers hanging. Corporate Response: Nothing I called corporate headquarters. No resolution offered. No accountability. Just excuses about “holiday volume” and that corporate doesn’t control how stores operate. Bottom Line: I came ready to spend money. They turned me away. Then corporate dismissed the complaint entirely. I’ve purchased holiday hams here before, but after this experience and the complete indifference to operational failure, I’m done. There are too many competitors who know how to run a business properly. If you’re not making sandwiches, update your online presence and phone message to warn customers—or stop advertising sandwiches you refuse to make.

This company has literally denied my mother what may be her last Thanksgiving meal and they don't care. My mother is battling cancer. Thanksgiving Day is also her 74th Birthday. With her cancer it may be her last Thanksgiving. I ordered a full honey baked ham meal with sides and desserts to be shipped as she is not well enough to cook. A portion of the ordered arrived. A cake and a few of the sides. I called "customer service" and was told there was nothing they could do. Even with a store 20 minutes away, they could not figure out a way to get a ham on a dying woman's table for Thanksgiving. Despicable. Honey Baked has been a part of our family's holidays for decades. NEVER again will I give a dime to such a heartless company.