Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

Showing 2,226 reviews with 5 stars · Clear filters

KAREN H.
Apr 11, 2024
I have had a small auto ship order for…
I have had a small auto ship order for many years because I trust the company and their products. When I decided to start giving my cats and dogs cbd oil I did extensive research before deciding on honest paws. My cats and most of my pups have since passed but I still have one that gets a small amount every day. I appreciate that you always notify me when my order is coming due to ship which is great because if need e I can change it to my pay day date!
Response from Honest PawsApr 19, 2024
Thank you so much for your loyalty and trust over the years! We're glad to hear that our products have been a reliable choice for your pets. It's great to hear that our notification system works well for you, making it convenient to adjust your order timing. We're here to ensure your pups gets the care they need, and we're grateful for your continued support! ~From Your Honest Paws Family 💖🐾
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Julie A. C.
Apr 11, 2024
Miriam was very quick
Miriam was very quick, polite, and followed-up to make sure she answered all my questions
Response from Honest PawsApr 19, 2024
Thank you for your feedback! We're happy to hear that Miriam provided you with prompt and courteous service, ensuring all your questions were addressed. Your satisfaction is our priority, and we're here whenever you need assistance. ~From Your Honest Paws Family 💖🐾
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Janis C.
Apr 10, 2024
Product came quickly
My experience has been great with the ordering. I haven’t used the treats yet. My dog had 3 seizures after starting a new supplement. After I identified the culprit and returned it, I have been hesitant to start a new product. My dog is rallying after being off the supplement and is doing well. In time I will give her a calming treat and see how she does with it.
Response from Honest PawsApr 19, 2024
Thank you for sharing your experience with us! We're glad to hear that you are satisfied with our online order process. It's understandable to be cautious after your dog's recent episode, and we're happy to hear that she's doing well. Whenever you feel ready, we'll be here to support you as you explore our calming treats for your pup. Wishing you both the best on your journey to finding the right solution! ~From Your Honest Paws Family 💖🐾
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Claudia D.
Apr 10, 2024
The mobility CBD chews have greatly…
The mobility CBD chews have greatly benefited my 16 1/2 year old pup. Huge difference and we would not be without them.
Response from Honest PawsApr 19, 2024
Thank you for sharing your experience with us! We're thrilled to hear that our Mobility Soft Chews made such a positive difference for your senior pup. We're glad to know that our products are helping your pup stay active and comfortable. We appreciate your support and are here for you and your pup whenever you need us. ~From Your Honest Paws Family 💖🐾
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Jackie S.
Apr 10, 2024
Miriam was super helpful!
Miriam was super helpful and accommodating. She assisted me right away! I really appreciated her immediate response and insight!
Response from Honest PawsApr 19, 2024
Thank you for your feedback! We're happy to hear that Miriam provided you with such helpful and prompt assistance. We'll be sure to pass along your appreciation for her insight. If you ever need anything else, don't hesitate to reach out – we're always here to help! ~From Your Honest Paws Family 💖🐾
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Nikki H.
Apr 10, 2024
Great customer service and experience…
Great customer service and experience with Genesis. They answered my questions promptly and accurately.
Response from Honest PawsApr 19, 2024
Thanks for sharing your positive experience with us! We're glad to hear that Genesis provided you with great customer service and promptly addressed your questions accurately. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We're here to help! ~From Your Honest Paws Family 💖🐾
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LWCPA
Apr 10, 2024
Quick shipment, great treat dogs love
I’m so glad the shipment came in a couple of days early. I was pet sitting a family dog and ran out of her favorite treat. Thank goodness the shipment was received a few days earlier than estimated.
Response from Honest PawsApr 11, 2024
We're glad to hear that your shipment arrived ahead of schedule and saved the day for your pup! Thanks for sharing your positive experience with us. If there's anything else we can do to keep those tails wagging, just let us know! ~From Your Honest Paws Family 🙏🏻
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Dee
Apr 9, 2024
Great customer service…
I was able to receive great customer service from Genesis about my subscriptions. Both the response and follow-up were fast, courteous, accurate and satisfied my inquiry. A big improvement over prior interactions in every way. Thank you!
Response from Honest PawsApr 11, 2024
Thank you so much for sharing your experience with us! We're happy to hear that Genesis provided top-notch service and that we could meet your needs promptly and accurately. Your feedback means a lot, and we're committed to keeping up the good work. If you ever need anything else, just give us a shout! ~From Your Honest Paws Family 🙏🏻
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