Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Beverly M.
Was unable to get the CBD oil at retailer when I needed a refill. Ordered direct from the manufacturer and was received quickly and as expected
Response from Honest PawsApr 25, 2024
Thank you for your feedback! We are happy to hear you received your order promptly! Feel free to reach out if you need anything or have questions. ~Genesis 🐾
Kay P.
It was delivered in a timely manner.
Response from Honest PawsApr 25, 2024
We're happy to hear that you've been happy with our shipping process and the calm treats are helping your pup! Thanks for choosing Honest Paws. If you ever need anything else, just let us know! ~Genesis 🐾
ji503
Website improved as well as the options to change the frequency of when I receive my product. Great selection and customer service.
Response from Honest PawsApr 19, 2024
Thank you for sharing your review! We are so happy to hear that you are pleased with our product and service. Your support truly means a lot to us. If you have any other needs or feedback, please feel free to reach out. We are always here to assist you! ~Genesis 🐾
Sharon T.
Ginger loves her calming treats. Recently, they changed the design of the treats which are easy for me to break in half, which I give her daily. Ginger is a rescue and noises make her nervous and this product helps her relax.
Response from Honest PawsApr 19, 2024
We're so happy to hear that you and Ginger are loving the new shape! It's wonderful to know that it's helping your pup relax more. Your feedback means the world to us, and we're dedicated to creating products that bring joy to your furry friend. If you need any help or have more questions, don't hesitate to contact us. ~Genesis 🐾
Sandy H.
I needed to return my order since our dog did not respond to the CBD oil for her serious anxiety. Genesis was very responsive and sent an email to me when she failed to be connected to my phone when she tried calling in response to my leaving a voicemail for customer service. Sad this did not work for our dog but very pleased with the quick refund I was given and the excellent customer service provided by Genesis.
Response from Honest PawsMay 2, 2024
Thank you for your feedback, Sandy! We're happy to hear that Genesis was able to provide great customer service! Thanks for sharing your experience with us and I hope your dog is well. If you need anything else, just give us a shout. ~Gina 🐾
JoDell S.
Very Knowledgeable answering all my questions.
Response from Honest PawsApr 18, 2024
Thank you for your feedback, JoDell! We're glad you're satisfied with our service. We're happy to hear that our team was able to answer all your questions. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Genesis 🐾
ShellEy M.
Each time I need to resolve some thing with Honest Paw, they are consistently very helpful. Their customer service is top-notch and they actually follow up on emails if they don’t hear back from you. Customer service is really important this day and age when it’s almost nonexistent.
Response from Honest PawsMay 2, 2024
We're thrilled to hear that you had a great experience with our team! Thank you for choosing Honest Paws. If you ever need assistance, please feel free to reach out. We're always here to help! ~Gina 🐾
Heidi O.
Genesis was personal and quickly responded with details that really helped me understand the differences between the various CBD solutions.
Response from Honest PawsMay 2, 2024
Thank you for your feedback, Heidi! We're happy to hear that Genesis was able to resolve your issue quickly! Thanks for sharing your experience with us. If you need anything else, just give us a shout. ~Gina🐾
