Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jen
I had reached out in regards to your product and was very pleasantly surprised by the quick and professional response by Gina. I look forward to starting my 1 out of 4 seniors on your CBD oil. Fingers crossed it helps my sweet boy with his arthritis. Fingers crossed at being a future long time customer
Wanda S.
Gina was very concerned with the issue I had and followed up on my next order to make sure it was all good. I appreciate Great customer service like this. Thank you very much Gina
S.W.
My senior girl who has seizures has been using WELL CBD oil for a while now and since being on it has done great ! Been working with my vet and even she is impressed with the results! I also give her the CBD mobility chews and is doing great on those too.. I am also happy with honest paws customer service. Gina has been so helpful with my last order and even was nice to follow up. I appreciate the team there and was also happy to see that the CBD oils price has become more affordable. Thank you ! Sharon W.
Charles
Gina should write the book on customer service. Not only is she professional and efficient, but she also goes way beyond the extra mile in empathy and caring about customers. Honest Paws found a pearl of an employee in her. Thanks for your help, Gina.
ciara
Had a small issue with logging into my account and receiving a “reset password” email this morning. Late for my day after troubleshooting for about 10-15 mins, I chose to reach out via email to the customer support team for assistance. A few hours later, during my lunch, i opened my email and saw i had received a response from customer support and a reset password email. Thank you to the customer support team and Miriam for being so prompt and concise!
Chris R. M.
Eventhough there probiotics did not work for my dog, "Gina" in customer service went well above and beyond to correct the situation. She followed up almost immediately with my emails, and refunded me my purchase price. She showed true concern for my situation. Thank you Gina. Sincerely Chris R Malkoski
Craig S.
Very helpful. Great product
Nicole P.
I highly recommend Honest Paws. Their product is high quality as well as their costumer service. My dog loves the mobility treat and they have been helping the pain in her leg! Happy customer!
