Honest PawsReviews of honestpaws.com

Response from Honest PawsMar 11, 2024

Thank you for sharing your feedback with us. We're sorry to hear about the confusion regarding the options online, and we appreciate you bringing this to our attention. We also understand that our products may not be the answer to every pet's concern, but we hear you and are here to provide support and guidance. We've reached out to you via email to assist you further with this matter. Please don't hesitate to respond. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsMar 6, 2024

Thanks for sharing your feedback, Tracy. We're glad to here that it is somehow useful for your cats. We've reached out to you via email to address the labeling concern and ensure everything is sorted out. Your satisfaction is important to us, so please don't hesitate to respond. We're here to help! ~From Your Honest Paws Family 🙏🏻🐾

Response from Honest PawsMar 1, 2024

We're truly sorry to hear about your experience and we appreciate you bringing this to our attention. It's definitely not what we want for our customers. We understand the frustration this must have caused, especially when you're trying to help your furry friend. We'd like to apologize for any inconvenience this has caused you. We will reach out to you via email shortly to resolve this matter. Your satisfaction is incredibly important to us, and we want to make things right. ~From Your Honest Paws Family 🙏🏻🐾

Response from Honest PawsFeb 27, 2024

We're sorry to hear about your experience and appreciate you sharing your feedback with us. We understand the importance of clear dosage information, especially for pets with specific needs like yours. We've reached out to you via email to provide further assistance with finding the right dosage for your dog. Additionally, we're sorry to hear about the state of the product, please know that this is not always the case, but we will make sure this does not happen again. Quality and safety are our top priorities, and we're eager to help you. Thank you for bringing these concerns to our attention. ~From your Honest Paws Family 🙏🏻

Response from Honest PawsFeb 23, 2024

Thank you for sharing your feedback, Linda. We always try to answer all our communication channels, but we apologize if we fell short this time. We strive to provide timely assistance and are working to improve our accessibility across different time zones. We're glad to hear that your email was answered promptly, but we understand the frustration of delaying your decision. We appreciate your feedback, and if you have any further questions or concerns, please don't hesitate to reach out. We're here to help. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsFeb 23, 2024

Thanks for sharing your experience with us, Isabelle. We understand that every pet is unique, and what works for one might not work for another. We're sorry to hear that our CBD Calm Oil didn't have the desired effect on your dogs, but we appreciate your understanding. Your feedback helps us improve, and we're grateful you gave our products a shot. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsFeb 16, 2024

Thank you for your feedback, Wendy! We're sorry to hear about your experience with your Relief Bites order. Rest assured, we're looking into this and working diligently to ensure consistent quality for our customers. We also reached out to you via email to let you know how we can further help, please don't hesitate to respond. We appreciate your support and patience. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsFeb 9, 2024

Thank you for your feedback, Sam. We're so sorry our initial response did not address your inquiry adequately. To make things right, we have sent you an email, please don't hesitate to respond. We appreciate your giving our product a chance. 🙏🏻 ~From Your Honest Paws Family 🐾