Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Kim S.
Needed to change an order-Antonio was amazing, he helped me right away, great customer service, highly recommend.
Response from Honest PawsMay 17, 2024
Thank you so much for your review, Kim! We will surely pass this on to Antonio and we are happy that we provided you great customer service as this is always our goal. If you need anything else, feel free to reach out! ~Gina 🐶
Kris K.
It’s shampoo for dogs. It smells good, it washes the dog clean, the dog doesn’t seem to have any reactions to the suds, and it does what it’s supposed to do.
Response from Honest PawsMay 17, 2024
We're so happy to hear that your dog is loving the shampoo! Your feedback means the world to us, and we're dedicated to creating products that bring joy to your furry friend. If you need any help or have more questions, don't hesitate to contact us. ~Gina 🐾
Sage J.
We've been using Honest Paws for years for our senior boy and it's given him good relief, but we recently adopted a new boy who struggles with anxiety. Using the Calm CBD oil and bites has given him the ability to adjust and become happy and settled.
Response from Honest PawsMay 17, 2024
Thank you for sharing your experience with us! We are so grateful that you let us be part of his journey. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing Honest Paws! ~Gina 🐾
P.D
Miriam Ramirez was very good with following up with me after I contacted her about my duplicating my order. She was very informative, professional, and easy to communicate.
Response from Honest PawsMay 16, 2024
Thank you for your feedback! We're glad you're satisfied with our service. We're happy to hear that Miriam was able to answer all your questions. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Gina 🐾
Cal R.
Excellent experience. The CBD treats are great to reduce storm anxiety with our dogs. I had a recent interaction with Mariam Ramirez in Customer service. Very helpful and responsive!! Thank you!
Response from Honest PawsMay 16, 2024
Thank you for your feedback, Cal! We're happy to hear that Miriam was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
Andrea B.
Last week I had a question about an auto delivery and was fortunate that Genesis answered. She helped me with that and then reviewed my subscriptions. I had a couple duplicates that she found and took care of for me. I never felt rushed and she made me feel like a valued customer. I hope she picks up next time!
Response from Honest PawsMay 15, 2024
Thank you for your feedback, Andrea! We're happy to hear that Genesis was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
J. R.
I had a great experience working with Miriam in customer service!
Response from Honest PawsMay 15, 2024
Thank you for sharing your experience with us. We're so happy to hear that Miriam was able to provide you with great customer service ! This is always our goal. If you need anything else, feel free to reach out! ~Gina 🐶
Candyce M.
We contacted your customer service because of a missing order. A replacement shipment was sent out immediately. Our dog really appreciated the fast service.
Response from Honest PawsMay 15, 2024
Thank you for your feedback, Candyce! We're happy to hear that we were able to provide you with a replacement as quick as possible! If you need anything else, just give us a shout. ~Gina 🐾
