Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Brooklyn
Gina was great! She followed up with my inquiry after getting the information!
Response from Honest PawsJun 5, 2024
We are so happy that Gina was able to help you with your inquiry! Your feedback means the world to us! If you have any more questions or need help, please don't hesitate to contact us. ~Your Honest Paws Family 🙏🏻💖
Bob
Our only issue is that sometimes deliveries through DHL is not very fast. And it can be confusing to redeem points.
Response from Honest PawsJun 5, 2024
Thank you for sharing your experience with our shipping! Our team will definitely improve on this and make sure that redeeming points will be as smooth as possible. If you need anything else, just give us a shout. ~Your Honest Paws Family 🙏🏻💖
Shelley K.
I reached out to customer service with Honest Paws for assistance on a missing order. Omar responded quickly and solved the issue without hesitation. I truly appreciate his assistance, friendliness and efficient service with this matter. The immediate response means I will be a return customer!
Response from Honest PawsJun 5, 2024
Thank you for your feedback! We're glad to hear Omar could assist you quickly and efficiently with your concerns about your order. It's great to know that our team met your expectations. We look forward to serving you again soon, and we hope that our product is working well for your pet! ~From your Honest Paws Family 🙏🏻
Deborah A.
We give our 7-year-old Labrador Retriever the Honest Paws CBD cookies for her storm anxiety. She is a good barometer for storm forecasting! She has come to "rely" on the CBD cookies and goes to the dog cabinet looking for them! They help her relax along with her Thunder shirt. They make the storm experience a little easier for her.
Response from Honest PawsJun 5, 2024
Thank you so much for sharing your experience! We're delighted to hear that our CBD treats have been helping your Labrador to be more calm during stressful events. It's great that she finds comfort in them and knows exactly where to look for her treats! We're happy to be a part of making those stormy times a bit more manageable for her. Thanks for choosing Honest Paws and for your valuable feedback! ~From your Honest Paws Family 🙏🏻
Becky L.
Ordering was simple. The description of each product made it easy to select the right one for my dog. Shipping was fast and secure.
Response from Honest PawsJun 5, 2024
Thank you for your feedback! We're glad to hear that you found the ordering process easy and that our product descriptions helped you choose the right one for your dog. It's also great to know that your order arrived quickly and securely. We appreciate your support and look forward to serving you and your pup again! ~From your Honest Paws Family 🙏🏻
Diana N.
My subscription order is always delivered right on time & the points add up quickly to receive money off my next order. My older dogs move around much easier using the cbd mobility oil.
Response from Honest PawsJun 5, 2024
Thank you for sharing your experience, Diana! We always aim to make it as smooth as possible and happy that your dogs are loving the CBD oil. If you have any more questions or need further assistance, don't hesitate to reach out. ~Your Honest Paws Family 🙏🏻💖
Bob & Monica B.
I have to give a special shout out to a member of Honest Paws Customer Service Team. If you have an issue that needs attention with one of their products, and you get Gina, rest assured, your problem will be taken care of quickly and professionally. Do not hesitate to purchase their product because if there is a problem, it will be resolved.
Response from Honest PawsJun 5, 2024
Thank you for your feedback, Bob and Monica! We're happy to hear that Gina was able to provide great customer service! If you need anything else, just give us a shout. ~Your Honest Paws Family 🙏🏻💖
Melanie C.
Genesis at Honest Paws is AMAZING! Always a prompt reply and always addresses my concern in a professional and super friendly manner. Give that girl a raise!!!!
Response from Honest PawsJun 5, 2024
Thank you for your feedback, Melanie! We're happy to hear that Genesis was able to answer all your questions. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Your Honest Paws Family 🙏🏻💖
