Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

Showing 162 reviews with 4 stars · Clear filters

Amanda R.
Jul 22, 2024
My cat loves the treats but shipping…
My cat loves the treats but shipping takes way too long
Response from Honest PawsJul 23, 2024
Thanks for sharing your thoughts with us! We're glad to hear your cat is loving the treats. While we're disappointed to learn that our shipping didn't meet your expectations, we appreciate your honest feedback. Our team will definitely improve on this and make sure that your experience with us will be as smooth as possible. If you need anything else, just give us a shout. ~Gina 🐾
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Mike
Jul 18, 2024
Only used it once during a thunderstorm…
Only used it once during a thunderstorm and it definitely mellowed our GSD.
Response from Honest PawsJul 19, 2024
Thank you for your feedback, Mike! We're glad that it helped your pet mellowed down during thunderstorm. Thanks for sharing your experience with us. If you need anything else, please don't hesitate to reach out. ~Gina 🐾
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Karl
Jul 18, 2024
Nice way to start my day…
Antonio is an affable gentleman that took care of my issue quickly and efficiently. I am happy with the result. This is my first occassion to deal with Honest Paws and we are making headway. If the calming peanut butter works as well as Antonio this will be a great relationship. Take care and stay healthy
Response from Honest PawsJul 19, 2024
Thank you for your feedback, Karl! We're happy to hear that Antonio was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
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david S.
Jul 17, 2024
I wasn't real happy after placing my order, but…
I wasn't real happy after placing my order, paying for expedited shipping, which turned out to be,,,well not expedited. After a couple of probably not so nice emails from me, I received communication from Gina, who apologized, explained issues being rectified, and did the right thing of Customer Service, refunding my shipping charge. She responded quickly and professionally. We look forward to using Honest Paws Products on our 4 Legged Furry Family Members with positive results.
Response from Honest PawsJul 17, 2024
Thank you so much for sharing your experience, David. We are truly grateful that you are satisfied with our customer service. This is always our goal. If you need anything else, feel free to reach out! ~Gina 🐶
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Victoria R.
Jul 17, 2024
Great product
Hard to know the full effect of the cbd but it looks like it works well.
Response from Honest PawsJul 17, 2024
Thank you so much for your review, Victoria! Remember, we're here for you if you ever need anything or want to share your thoughts. ~Gina 🐾
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BluePoet
Jul 11, 2024
A Good Product, a Little Overpriced, and Turmeric?
I hate turmeric and pity my dog who has to eat these, but she likes everything and the product helps.
Response from Honest PawsJul 12, 2024
Thank you for sharing your dogs' experience with us! We are so grateful that you let us be part of his journey. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing Honest Paws! ~Gina 🐾
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Cee
Jul 10, 2024
Shipping sucks, but CS is great
Paid for expedited shipping but did not arrive by Jul 4th. Miriam, the CS, did refund my shipping fee, so that’s awesome. Can’t vouch for the actual product as yet as dogs didn’t have a chance to try it.
Response from Honest PawsJul 10, 2024
Thank you for your feedback, Cee! We're happy to hear that Miriam was able to help you with your shipping fee. If you need anything else, just give us a shout. ~Gina 🐾
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Kris
Jul 10, 2024
Easy to order and Customer Services was…
Easy to order and Customer Services was excellent when I made an error in ordering.
Response from Honest PawsJul 10, 2024
Thank you for your feedback, Kris! We're glad you're satisfied with our service. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Gina 🐾
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