Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Damara G.
Gina answered me when I thought you were closed. She was very quick to realize that our Email address was incorrect and resolved our issue quickly! Thank you, Gina!
Response from Honest PawsAug 8, 2024
Your kind words mean the world to us, Damara 🧡 We're always here to help should you need anything at all! Thank you for sharing your feedback. If you have any further questions or concerns, feel free to reach out. ~Gina 🐾
Karen A.
Genesis was supportive, knowledgeable, friendly and very nice. She helped me change my address in a flash so I can continue to get my dog’s CBD and set up my account.
Response from Honest PawsAug 8, 2024
Thank you for your feedback, Karen! We're happy to hear that Genesis was able to provide great customer service! If you need anything else, just give us a shout. ~Gina 🐾
Quyen D.
Good product. I use cbd oil in conjunction with epilepsy meds for my pooch and he seems to be at least 95% controlled, which is a bit of a miracle. Will be using Honest Paws indefinitely!
Response from Honest PawsAug 8, 2024
Thank you for taking the time to share your feedback with us, Quyen. We are delighted to hear that you had a positive experience with our product, and it worked well for your dog. If you have any further concerns or questions, please do not hesitate to reach out to us directly. We appreciate your business and look forward to serving you again. ~Gina 🐾
Randi
The CBD biscuits I ordered were exactly what my senior dog needed. The price was comparable to other brands and they arrived in a timely manner.
Response from Honest PawsAug 8, 2024
Thank you so much for your wonderful review, Randi! We're thrilled to hear that you were satisfied with our product, and it worked well for your senior dog. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your experience. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help! ~Gina 🐾
Dan K.
The first time I called I talked to Omar.who I explained that trying to place the order the amount did not add up. He had NO interest in helping me in anyway. I asked if there was someone else I could speak with he said no. He totally came across to me this company wasnt legit in anyway. I even stated that thats not legal in my state. And I said maybe I should call the attorney general of Ohio. He in my own words said I should. Minutes later . I called back talked to Antonio. Very professional polite and kind. What a difference from Omar. Antonio was considerate of what just happened from the 1st phone call to Omar. Omar would have lost a new customer if it was not for Antonio. And I say this wholeheartedly its to bad more people in sales online or in person arent more like Antonio. With him you have a great employee. And a rare one in todays world. Thank you Antonio.
Response from Honest PawsAug 8, 2024
Thank you for sharing your experience with our service, Dan! We are truly sorry that you had a not so good experience, but we appreciate your honest feedback. We're happy to hear that Antonio was able to help you out and was able to provide a top-notch service! Your feedback is incredibly valuable to us, if you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help! ~Gina 🐾
SHARON A.
Excellent products & customer service
Response from Honest PawsAug 8, 2024
Thank you for your feedback, Sharon! We're glad you're satisfied with our service and product. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help make your experience with us as smooth as possible. Thanks for your support! ~Gina 🐾
Judi B.
Great product and easy to order and arrived promptly
Response from Honest PawsAug 8, 2024
Thank you for sharing your experience with us, Judi. We're so happy to hear that you found our product great and easy to order! This is always our goal. If you need anything else, feel free to reach out! ~Gina 🐶
RMC
I had a question about my account, and Gina helped me solve it and gain access to the account. Good work, Gina!
Response from Honest PawsAug 7, 2024
Your kind words mean the world to us. 🧡 Thank you so much for your review and for choosing Honest Paws! We're always here to help should you need anything at all! ~Gina 🐾
