Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Siavash M.
Customer service is top notch. Ramiro was very helpful with my orders. Will definitely shop again with them!
Response from Honest PawsMar 1, 2023
Hey Siavash, Thank you for the positive feedback! We're so happy to hear that Ramiro took good care of you! We'll certainly share your feedback to the team. Feel free to reach out if you need a hand with anything else! 💓 -Chrissie
Sydney
The best customer service ever!
Response from Honest PawsMar 1, 2023
Hi Sydney, Thank you so much for sharing your experience with us! We're super happy to know you had a positive experience with us! Please let us know if you need anything in the future and we'll do our best to help. 💖 -Chrissie
Chris McKee J.
We have been using Honest Paw CBD oil for our senior Jack Russell who had dementia. The product was very helpful and really soothed him. Unfortunately, Boomer passed away a couple of weeks ago. Our account was on auto ship and I forgot to cancel it. When I received an email advising that the order had shipped I reached out to Honest Paws to close our account. Ramiro was so kind! He closed our account AND refunded the cost of the latest order since Boomer had died before it arrived. Thank you so much to Ramiro and Honest Paws. This gesture of kindness means so much.
Response from Honest PawsMar 1, 2023
Hi Chris, An imense thank you for your feedback! We're glad to know that Ramiro was able to help you with your subscription and last order, he truly is one of our best colleagues here in Honest Paws and rest assured we will share this with the team! Thank you as well for giving Honest Paws a chance to be part of your dog's life. 🙏🏻 Please know that we will be here if you need anything in the future, so feel free to reach out to us! Kind regards, Chrissie 🤍✨
Pleased C.
My representative was most helpful and I most appreciate the excellent customer service. Thank you for standing behind your product.
Response from Honest PawsFeb 8, 2023
Hi there, thank you so much for sharing your experience and feedback with us! This really warms our heart and we're happy that we're able to assist you with your concern. We will surely share this to our team. Should you need anything else in the future, please don't hesitate to reach out and we'll be here for you and your pet! 💖-Chrissie
Robert D.
My special needs Papillon has been using extra strength wellness for 3 years and he has became his younger self again.. Amazing product!!
Response from Honest PawsJan 30, 2023
Hi Robert, Thank you for taking the time to leave us with your feedback. We always aim to bring comfort and happiness to pets and pet owners and we're so glad we're able to deliver. We hope we can continue helping your pet. Please don't hesitate to reach out if you need anything in the future and we will be here to help! 💖 - Chrissie
Mike B.
Great service, Great product
Response from Honest PawsJan 6, 2023
Hi Mike, Thank you so much for taking the time to share your experience with us. We hope that the product is working well for your pup! If you ever need anything in the future, please don't hesitate to reach out! -Chrissie
Tee E.
This a great product and the customer service is absolutely amazing !!! The best I have experienced in a long time . Very quick to respond and always very helpful .
Response from Honest PawsJan 6, 2023
Hi Tee, This is great to hear! We're so happy you've had a pleasant experience with our team! We will continue to strive to give our best to our customers and great products for pets. Thank you so much for sharing your feedback with us. Should you ever need anything in the future, feel free to reach out! -Chrissie
Michele V.
Honest Paws Relief Biscuits did wonders for my dog. She started showing signs of arthritis a couple of years ago but with continuous use of the biscuits, she stayed steady and capable. I am a believer - Michele
Response from Honest PawsJan 6, 2023
Hi Michelle, Thank you for taking the time to leave us with your review! We're super happy to hear that the Relief Bites have been working well with your dog, especially with her mobility. We hope she gets better! If we can help you with anything, please don't hesitate to reach out, we'll be here to help! -Chrissie
