Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

Showing 2,226 reviews with 5 stars · Clear filters

Jim
May 17, 2023
A really worthwhile company.
This company not only sells great quality products, but their customer service is unreal! You can't get a quicker nicer response from these folks who care about their customers and their products. Companies like this deserve support in this day and age because there are not enough of them around.
Response from Honest PawsMay 17, 2023
Hi Jim, Thank you for your kind words. We're glad to know that you're satisfied with our product and had a positive experience with our customer service. We will continue to work hard to meet your needs. We appreciate your business and we hope to continue serving you and your pet in the future. If you ever need anything, please don't hesitate to reach out to us. ~Chrissie 🙏🏻💖
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WV
May 16, 2023
Quick response from customer service…
Quick response from customer service with a shipping label for my return. Antonio followed up quickly once I confirmed I had dropped the package off, and my refund has been issued. All communication was kind and helpful.
Response from Honest PawsMay 17, 2023
Hi there! Thanks for sharing your experience with us! Antonio is one of our best colleagues here and we're glad we have exceeded your expectation. Rest assured this will be shared to the team. If we can help you with anything in the future, please feel free to reach out we will always be here to help you and your pet! ~Chrissie 😊
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Crystal
Mar 30, 2023
Spunky Senior Doggo is BACK!
We had to take my senior dog (14yr) to the vet. We were super scared because it was painful for her to even stand up. At the vet we found out she has arthritis, the meds they gave her took away her appetite and made her lethargic. We ordered honest paws and within 2 weeks she was back to her spunky self!! Running, eating dinner, and demanding treats throughout the day! Great product, so great i just signed up for monthly subscribe and save!
Response from Honest PawsMar 31, 2023
Hi Crystal, We're so happy to hear that our product has helped with your pet's concern and improved their quality of life. Our mission is to provide natural and safe alternatives for pets, and we're thrilled to have made a positive impact on your pet's well-being. Thank you for sharing your experience and feedback with us, it means the world to our team! Thank you for giving our product a chance, and please don't hesitate to reach out if you need anything in the future.' -Chrissie 🙏🏻😊
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Margaret R.
Mar 8, 2023
Omar is the King of compassion
Omar is the King of compassion! I called about a refund due to death of my dog. Omar was so responsive and immediately expressed condolences. I hope he trains others in kindness. He is an excellent, smart, caring representative of all that Honest Paws embodies. God bless you all❤
Response from Honest PawsMar 13, 2023
Hi Margaret, thank you for sharing your experience with us and for giving our product a chance to be part of your pet's journey. Omar is one of our best colleagues here and we're happy to know that he has helped you with your concerns. We will surely let him know about this. We'll always be here should you need us in the future, so please don't hesitate to reach out to us! -Chrissie 🤍✨
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Rebecca B.
Mar 6, 2023
This company has compassion. My beloved pet was laid to rest, and I was refunded the money that I paid. It has been an absolute pleasure dealing with Ramos. He is an excellent customer service person.
Ramos you're the best. Thanks for your quick response. The compassion you have shown during my time of grieving for my beloved pet that is now laid to rest. Plus a quick refund of my purchase. I highly recommend this company.
Response from Honest PawsMar 8, 2023
Hi Rebecca, An immense thank you for sharing your positive feedback with us, we'll surely share this with the team and with Ramiro. We're very sorry for your loss, we know that this can be a very difficult time and wish you the best. Thank you as well for giving us a chance to be part of your pet's journey with you. We're sending you and your family lots of love and healing. If you need anything in the future, please don't hesitate to let us know. -Chrissie 🤍✨
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Debra H.
Mar 3, 2023
Honest Paws products and customer…
Honest Paws products and customer service are fantastic. I highly recommend their CBD Calm product.
Response from Honest PawsMar 8, 2023
Hi Debra, Thanks for sharing your experience with us! We're glad you are satisfied with our products and our service. We do our best to provide an excellent customer experience, and your feedback is highly appreciated! Thank you as well for recommending us to the community! We'll surely share this with the rest of the team. We're here for you and your pet anytime, so feel free to reach out! 💖 - Chrissie
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Rae K.
Mar 2, 2023
Life Changer
Honest Paws cbd oil changed my senior dog's life by positively changing his mobility. He and we loved it! They were slso amazing to work with. Right down to helping cancel our order when our buddy passed. Great company, great product!
Response from Honest PawsMar 8, 2023
Hi Rae, thank you for sharing your experience with us and for giving us a chance to be part of your pup's life. We're glad to know that our product has helped your dog. We appreciate you as a customer and please know that we'll be here in any case you need anything in the future! -Chrissie 🤍
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Betsy
Feb 28, 2023
I spoke with Ramiro about my ailing…
I spoke with Ramiro about my ailing cat's experience with Honest Paws CBD oil. He was deeply empathetic, helpful, and sincere, and he clear knows the product line very well. HonestPaws CBD oil gave my sick cat so much more calm in his final days. Very appreciative of this company.
Response from Honest PawsMar 1, 2023
Hello Betsy, Thank you so much for sharing your experience with us! Ramiro is one of our best colleagues and we're happy that he was able to help you. We'll surely pass this along with the team! An imense thank you as well for giving us a chance to be part of your fur baby's life. Please know that we will always be here for you, so if you need anything, don't hesitate to reach out! Kind regards, Chrissie 🤍
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