Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Mariana G.
The products are great and so is the customer service. Thank you! 🐾
Response from Honest PawsJun 13, 2023
Hi Mariana, Appreciate you taking the time to share your feedback with us! We're happy to know you are satisfied with our product and service. We hope that the product is working well for your pet! We're here to help if there's anything else you need! ~Chrissie 💖
Kimberly E.
Antonio was great. Very quick response time and was able to answer all my questions.
Response from Honest PawsJun 8, 2023
Hello Kimberly, Thank you so much for sharing your feedback with us! We're glad your inquiries were answered in a timely manner, indeed Antonio is one of the best here in Honest Paws, rest assured we will share your kind words with him and the team. If you ever need anything in the future, please feel free to let us know! ~Chrissie 💖
Ann Marie T.
The customer service was great. I got quick replies that dealt with the correct information I needed.
Response from Honest PawsJun 8, 2023
Hi Ann Marie! Thank you so much for taking the time to leave us with your feedback. Your feedback is highly appreciated! We'll surely share this with the rest of the team. Thank you for choosing Honest Paws and please know we're here for you and your pet anytime, so feel free to reach out! 💖 - Chrissie
Tonette W.
Thank you, again, Miriam, for making my experience with Honest Paws painless and worry-free.
Response from Honest PawsJun 6, 2023
Hi there, Tonette, Thank you for sharing your experience with us! Miriam is indeed one of our best colleagues here and we're glad to hear your concern was resolved in a timely manner. Should you need anything in the future, please don't hesitate to reach out and we'll always be here to help! ~Chrissie 💖
Loni
Ramiro was extremely helpful in resolving my issue with subscription changes!
Response from Honest PawsJun 6, 2023
Hello, Loni! Thank you so much for sharing your feedback with us! We're delighted to hear that you're satisfied with our service, indeed Ramiro is one of our best here in Honest Paws. Rest assured we'll share this to the team! If we can help you with anything else, please feel free to reach out anytime! ~Chrissie 💖
Gary F.
Very quick response time on question that was asked. Excellent customer service. I have always had a very good experience with this company. I had not ordered from them since 2020 because of covid and I just returned to order in 3/2023 and found something amazing happened. They had not increased their price on the product that I buy from them. I highly reccomend them.
Response from Honest PawsJun 6, 2023
Hello Gary, Thank you for taking the time to share with us your feedback. We're delighted to hear that you had an excellent experience with our customer service team and that you're satisfied with our products. We appreciate your recommendation and hope to continue being your go-to provider of high-quality CBD products. Please don't hesitate to reach out should you need anything in the future and thank you once agian for choosing Honest Paws! ~Chrissie 🙏🏻😊
Gerry
Your customer service was great. I was not able to apply a discount code and your Csr took care of it for me. Also the CBD chews seem to be helping with my dogs excitement when we have visitors.
Response from Honest PawsJun 2, 2023
Hello Gary! Thank you so much for sharing your experience with us. We're glad our team was able to assist you regarding your concerns. We're delighted to hear as well that the CBD Soft Chews has been working well with you pups. We hope to continue providing you with great products and service. If you ever need anything, please don't hesitate to reach out anytime, we'll be here to help! ~Chrissie 🙏🏻😊
Candy H.
They are always so great on the few occasions I have had to contact them. Always getting back to me quickly and helping me with everything I need. And my dog loves the products. I have a 16 yr old westie and he gets the wellness cbd oil every day and gets around like a 10 yr old, he even still runs on occasion!! Thank you all so much for all of your good work!!!
Response from Honest PawsJun 2, 2023
Hi there, Candy! An immense thank you for sharing your feedback with us! We're happy to hear that we're always able to help out with your concerns and we're glad to know that we could help your pup with his movement and overall wellness. Moving pups are healthy pets! We're always here if you need us, so don't hesitate to reach out! ~Chrissie 🙏🏻💖
