Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

Showing 2,226 reviews with 5 stars · Clear filters

Lisa L.
Aug 14, 2023
Understanding during difficult time
I am having a difficult time since losing my yellow lab last week. Omar/Honest Paws was very kind and helped me with return label for my products with no hassle. Thank you Omar for ur words of sympathy.
Response from Honest PawsAug 16, 2023
We're truly sorry for your loss, and our hearts go out to you during this difficult time 🤍. Thank you for sharing your experience with us. We're glad that Omar could assist you in a supportive and understanding manner. If there's anything else we can do for you or if you have any questions in the future, please don't hesitate to reach out. We're here to help and support you and your pet! ~From Your Honest Paws Family 🤍🙏🏻🐾
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Debi
Aug 12, 2023
Excellent customer service
Omar was professional, efficient and very quick to address my issue!
Response from Honest PawsAug 14, 2023
Thank you so much for taking the time to share your experience, Debbie! We're delighted to hear that Omar was able to assist you promptly and professionally. We always strive to provide excellent service to our valued customers, and it's fantastic to know that your issue was resolved efficiently. If you ever need assistance in the future, please don't hesitate to reach out. We truly appreciate your positive feedback! ~From Your Honest Paws Family 💖🐾
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Neo
Aug 11, 2023
Great service
Great service! My package got lost and they replaced at no cost.
Response from Honest PawsAug 14, 2023
Thank you for sharing your feedback with us! Our goal is to make sure our customers have a positive experience with us and our products, even when unexpected issues arise. If you ever need anything else in the future, please feel free to reach out. Thank you for choosing Honest Paws! ~From Your Honest Paws Family 😊🐾
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Samantha S.
Aug 11, 2023
Miriam was very helpful and supportive…
Miriam was very helpful and supportive while assisting me today.
Response from Honest PawsAug 11, 2023
Thank you for sharing your experience with us, Samantha. We're delighted to hear that Miriam was able to assist you in such a helpful and supportive manner. We're here to make your experience as smooth as possible, and it's great to know that we're meeting that goal. If you need anything else, please don't hesitate to reach out. ~From Your Honest Paws Family 💖
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Happy C.
Aug 10, 2023
Calming soft chews and relief bites
My dog seems to like the product and she thinks they’re treats. I’ve used the relief and the calming. I’m building up to full dose on the relief. She seems to be moving around more than before and falling less! So I can’t wait to see how she does when she’s on full dose.
Response from Honest PawsAug 11, 2023
Thank you so much for sharing your positive experience with our product! We're thrilled to hear that your dog is enjoying it and that you've noticed improvements in her mobility and stability. It's wonderful that you're gradually building up to the full dose, and we're excited to see how she continues to benefit from it. If you ever have any questions or need further assistance, feel free to reach out. Wishing you and your furry friend all the best on this journey to better well-being! 🐾 ~From Your Honest Paws Family 💖
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Kristin H.
Aug 10, 2023
Great Customer service
Miriam was super quick in responding to my email about an exchange for a product! She was so accommodating in trying to work out a resolution! Great customer service!
Response from Honest PawsAug 11, 2023
Thank you so much for your kind words! We're so happy to hear that Miriam was able to assist you promptly and with such dedication. We truly value your feedback and always aim to provide excellent service. If you ever need any further assistance, please don't hesitate to reach out. We're here to help! ~From Your Honest Paws Family 😊
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Ana P.
Aug 10, 2023
Great customer service!!
The agent that helped me today was very professional, accurate, friendly, knowledgeable. His customer service skill are great. I am very satisfied with his assistance today as well as the company he represents. Will definitely continue being a loyal customer.
Response from Honest PawsAug 11, 2023
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that one of us provided you with excellent service and that you're satisfied with our company. We truly appreciate your loyalty and look forward to continuing to assist you in the future. If you ever need anything, please don't hesitate to reach out! ~From Your Honest Paws Family 💖
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A
Aug 10, 2023
Fantastic
This company was highly recommended. Our orders are always shipped quickly, with the utmost care in packing. Our aging pup loved the flavor of the Honest Paws product where others fell short. The customer care is fast and friendly, we couldn't be happier.
Response from Honest PawsAug 11, 2023
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your pup is enjoying our product and that our shipping process and service have met your expectations. Your kind words mean the world to us. If you ever need anything, please don't hesitate to reach out. Wishing you and your pup all the best! ~From Honest Paws Family 🐾😊
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