Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Concepcion S.
Customer service representative was very helpful and courteous.
Response from Honest PawsSep 21, 2023
Thank you for sharing your experience with us, Concepcion! We're glad to hear that our team met your expectations. We're committed to maintaining excellent service, so please feel free to reach out if you need anything. We're here to help! ~From Your Honest Paws Family💖🐾
Stefanie C.
Email support is always responsive and helpful.
Response from Honest PawsSep 21, 2023
Thank you so much for sharing your experience, Stefanie! We're glad you are satisfied with our service and please know we're here whenever you need us. ~From Your Honest Paws Family💖🐾
Maddie-Ellie-Mae
Very easy to work with. Very helpful and made sure that I was happy. Love their products and highly recommend them.
Response from Honest PawsSep 21, 2023
Thank you so much for sharing your experience with us, Maddie! We're happy to hear that you're satisfied with our service and products. Making sure you're happy and satisfied is our top priority, and we appreciate your recommendation. Feel free to reach out if you need anything else! ~From Your Honest Paws Family💖🐾
Am
Did not wait long to speak with a customer service representative. Omar was professional, friendly and able to resolve the problem with my order.
Response from Honest PawsSep 21, 2023
That's great to hear! Thank you so much for sharing your experience with us. We aim to provide professional and friendly service while quickly resolving any issues, and we're glad Omar delivered he's truly one of our best. We'll surely share this feedback with him and the team. Feel free to reach out if you need anything else! ~From Your Honest Paws Family💖🐾
Diane
Good customer service but impossible to find the phone number or email address on the website. I had to revert to Google to find the number.
Response from Honest PawsSep 20, 2023
Thank you for your feedback, Diane! We're glad to hear that you had a positive experience with our team. We'll take your feedback about the visibility of our contact details on our website into consideration to make it even easier for our customers to reach us in the future. If you ever have more questions or need assistance, please don't hesitate to get in touch. We're here to help! Thank you once again for giving our product a chance. ~From Your Honest Paws Family 🙏🏻💖
Deborah L.
The CBD oil and chews are extremely helpful to my senior Dog who has mobility issues now More active during the day and sleeping more comfortable at night
Response from Honest PawsSep 20, 2023
Thank you for sharing your experience with us, Deborah! We're absolutely delighted to hear that our CBD oil and chews have been helpful to your dog's mobility. We're happy to know that your pup is now more active during the day and enjoying more comfortable nights of sleep. Helping pets live their best lives is what we're all about! If you ever need anything in the future, don't hesitate to reach out. We're here to ensure your dog continues to thrive and stay comfortable. Thanks for choosing us, and here's to many more happy and active days for your up! ~From Your Honest Paws Family 💖🐾
Marie L.
My dog loves all your products. And I can see a difference when she does take them.
Response from Honest PawsSep 20, 2023
Thank you so much for your wonderful feedback, Marie! We're so happy to hear that your dog loves our products and that you've noticed a positive difference when she takes them. Making sure our furry friends are happy and healthy is what it's all about for us! If you ever need anything in the future, just give us a shout. We're here to ensure your pup continues to thrive and enjoy our goodies. Thanks for choosing us, and here's to many more happy and healthy days together! ~From Your Honest Paws Family 💖🐾
Brit K.
Ramiro and crystal helped me receive an order that I had sent to the wrong address. They immediately sent one to my updated address no questions asked! I’ve been ordering through honestpaws for a few years now, the cbd helps my aging pup. I’ts nice to know that I’m valued as a customer and won’t have to skip his much needed pain relief. Thanks
Response from Honest PawsSep 19, 2023
Thank you so much for your kind words and for being a valued, long-time customer! We're delighted to hear that Ramiro and Crystal were able to swiftly assist you in getting your order to the right address. Ensuring your fur baby receives the supplement they need is our top priority, and we're here to make sure you have a seamless experience. If you ever have any questions in the future, don't hesitate to reach out. We're here to support you and your pup every step of the way! ~From Your Honest paws Family 💖🐾
