Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

Showing 2,226 reviews with 5 stars · Clear filters

Lora P.
Oct 16, 2023
Helpful Customer Service
The customer service person who answered my call (right away) was very helpful when I called to check on the shipping of my recent order. He assured me that my order was fulfilled and shipped and sent me the tracking information even without me asking for that email. I appreciate that extra effort very much.
Response from Honest PawsOct 17, 2023
Thank you so much for sharing your experience, Lora! We're happy to hear that our team was able to assist you promptly and go the extra mile by providing tracking information. If you ever have more questions or need assistance in the future, don't hesitate to reach out. We appreciate your support and look forward to serving you again! ~From Your Honest Paws Family 💖🐾
Report
D A.
Oct 16, 2023
Cooper’s Mom
The quality of the customer service, the quality of the actual products to calm bites for dogs. The consideration of the representative that I spoke to on the phone. Overall, the entire company is five-star as well as their product.
Response from Honest PawsOct 17, 2023
Wow, we're absolutely blown away by your kind words! Thank you for taking the time to share your experience with our team and product. We're dedicated to providing quality products and service, and we're thrilled that we could meet your expectations. If you ever need more or have any questions, don't hesitate to reach out. We're here to help! ~From Your Honest Paws Family 💖🐾
Report
Angela W.
Oct 16, 2023
Really prompt
While the new bites didn’t work out for us, Omar was very prompt with his responses explaining what had changed and why, and refunded my money as soon as we realized that the change wasn’t working for my pup
Response from Honest PawsOct 17, 2023
Thank you for your feedback, and we appreciate your understanding about the changes in our product. We're delighted to hear that Omar provided you with prompt and helpful assistance. If you need anything else in the future, don't hesitate to reach out. We're here to ensure you and your pup are well cared for! ~From Your Honest Paws Family 💖🐾
Report
Christina R.
Oct 16, 2023
Really helped my dog
Really helped my dog, within 2 days, he was moving around better! Will definitely keep him on this!
Response from Honest PawsOct 17, 2023
That's fantastic news! We're thrilled to hear that our product has made such a quick and positive difference for your dog. We're here to provide the best support for your fur baby's well-being. Feel free to reach out if you need anything else. Thanks for your feedback and for choosing us! ~From Your Honest Paws Family 💖🐾
Report
Erin T.
Oct 16, 2023
Cancer and AcL pain in my pup…
This product helps my post cancer pup and relieves her anxiety and pain. She also has a ACL tear that gives her problems and I feel this CBD gives her more comfort to move.
Response from Honest PawsOct 16, 2023
We're truly touched to hear that our product has provided relief and comfort for your post-cancer pup. Thank you for sharing your experience, and we're here to continue supporting your pet's well-being! ~From Your Honest Paws Family 💖🐾
Report
Christine B.
Oct 16, 2023
Always helpful and chewies get to my…
Always helpful and chewies get to my home on time. Products work great on my Frenchies!!
Response from Honest PawsOct 16, 2023
Thank you for the feedback, Christine! We're thrilled to hear that our products work great for your Frenchies and that you've had a positive experience with us. Thank you for your support and kind words! ~From Your Honest Paws Family 💖🐾
Report
Susan H.
Oct 16, 2023
We forgot a dose of cbd for our dog…
We forgot a dose of cbd for our dog with cancer. We reached out to find out what to do for that. We didn’t expect a response, but had one within a day. We don’t have local support for these questions. Customer support was amazing!
Response from Honest PawsOct 16, 2023
Thank you for your feedback, Susan! We're glad that our team was able to assist you promptly, providing the guidance you needed for your dog's concern. If you ever have more questions or require further support, please don't hesitate to reach out. We're here to help! ~From Your Honest Paws Family 💖🐾
Report
Samantha V.
Oct 15, 2023
It seems to work for my Belgian
It seems to work for my Belgian
Response from Honest PawsOct 16, 2023
It's wonderful to hear that it's working for your Belgian! Thanks for sharing your experience with us, Samantha. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help! ~From Your Honest Paws Family 💖🐾
Report