Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

Showing 162 reviews with 4 stars · Clear filters

Tray H.
Sep 5, 2023
works great kind of messy but he loves…
works great kind of messy but he loves it
Response from Honest PawsSep 6, 2023
Thank you for your review, Tray! We're happy to hear that our product is working great for your fur baby. Feel free to spread the Calm Peanut Butter on the lick mat so your pup can enjoy it fully. If you have any suggestions or if you need anything else, please feel free to let us know. Your feedback is valuable to us. Thanks for choosing Honest Paws! ~From Your Honest Paws Family 🙏🏻💖🐾
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Connie C.
Sep 5, 2023
Mobility effects
It is helping my fur baby with his mobility, I just need less delivered to me
Response from Honest PawsSep 5, 2023
Thank you for sharing your feedback, Connie! We're pleased to hear that our product is helping your fur baby with mobility. If you ever need to adjust the frequency of your deliveries, please remember that you have full control over your subscription, and you can change it to better suit your needs. If you have any questions or need assistance with your subscription order, don't hesitate to reach out to us anytime. We're here to help ensure you receive just what you need for your pet's well-being. Thank you for choosing Honest Paws! ~From Your Honest Paws Family 💖🐾
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Penny S.
Aug 30, 2023
Good service
Good service. Product did not help my dog.
Response from Honest PawsAug 31, 2023
Thank you for your rating and review, Penny! We're sorry to hear that our product did not meet your expectations for your pup. We strive to provide products that would help pets, and we would appreciate the opportunity to learn more about your specific situation so that we can assist you further. Please feel free to respond to the email we sent you. Thank you for giving us a chance! ~From your Honest Paws Family 🙏🏻💖
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Tim H.
Aug 30, 2023
Good service
Good service, delivery could have been faster considering I paid for shipping. We are still determining the effectiveness of the cbd soft chews but our beagle loves the taste nonetheless. I would recommend this company.
Response from Honest PawsAug 30, 2023
Thank you for your feedback, Tim! We appreciate your recommendation and are glad to hear that your beagle enjoys the taste of our CBD soft chews. We understand your desire for faster delivery and will continue working to improve our shipping process. If you need anything else or have further feedback, please don't hesitate to reach out. We value your business! ~From Your Honest Paws Family 🙏🏻😊🐾
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Chelsea K.
Aug 28, 2023
François the anxiety kitty
Our separation-anxiety-riddled shelter-rescue kitty loves the taste of the soft chew treats and is extremely vocal about his excitement when the container comes out. His first dose helped him to sleep through the night without issue, and they did seem to help him during the day when he got his second. However, after about 2 weeks of consistent use (2xs daily- 1 in the AM, 1 in PM) he seems to have adjusted to them and they don't seem to be helping him as much during the day. Hoping with a small amount of adjustment on our end (maybe adding 1/2 a treat to his AM intake) he will be able to handle me being in a different room/out of the house for short/long periods without upset. Thank you for making these treats to at least help us to take the edge off of his discomfort.
Response from Honest PawsAug 29, 2023
Thank you for sharing your experience with our Calm Soft Chews for your shelter-rescue kitty. We're glad to hear that they helped him sleep through the night and provided some relief during the day. It's not uncommon for pets to develop a tolerance to certain supplements over time, so adjusting the dosage as you mentioned could be a good approach to continue managing his separation anxiety effectively. We appreciate your feedback and are here to support you and your fur baby as you go along with this journey. If you have any questions or need further guidance, please don't hesitate to reach out. We're dedicated to helping pets like yours find comfort and well-being, and we're grateful for your trust in our products. ~From Your Honest Paws Family🙏🏻💖
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Susanne W.
Aug 27, 2023
Good deal...fast shipping
Good deal...fast shipping. I found the treats may be somewhat helpful but bc she is a large dog I'd need to try it for a month with the full recommendation to see if it will really help with 3 treats a day
Response from Honest PawsAug 29, 2023
Thank you for sharing your experience with us, Susanne! We're glad to hear that you found our treats helpful for your dog. We understand that every dog is different, and it may take some time to see the full benefits. We appreciate your feedback and hope that the treats continue to bring relief to your furry friend. If you have any further questions or need assistance, please don't hesitate to reach out to us. Thank you for giving our product a chance! ~From Your Honest Paws Family💖
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Misty Hunley M.
Jul 25, 2023
I have never had any issues with this…
I have never had any issues with this company and any time I have had questions anyone who has anwered the phone has been super friendly and very helpful. today I had to call because I ordered the same product I always do and today i recieved an email telling me that i had signed up for autoship I do not remeber doing that so Omar helped me get that fixed. Thanks again Omar you are very appreciated.
Response from Honest PawsJul 26, 2023
Thank you so much for your ratings and feedback, Misty. We appreciate your support and business with us! We're super glad to know that Omar has helped you promptly regarding your concerns. If there's anything else we can help you with or you have anybquestions, feel free to reach out. We'll always be here for you and your pet! ~Your Honest Paws Family💖
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K. S.
Aug 29, 2021
Honest Paws will make things right if there’s a problem
My 1st order of CBD Calm Oil was delivered. It worked well for one of my dogs. It made my second dog ill (vomiting for a few hours.) I wasn't sure if it was the CBD or the chamomile or some other ingredient my dog was reacting to, so I ordered the CBD Calm Blend Peanut Butter treats. I ordered 4 bags since I knew my larger dog would be able to use them. BUT only 3 of the bags were delivered, although the invoice claimed 4 bags were delivered. The box the treats were shipped in would not have held 4 bags. It barely held 3 bags. I have contacted Honest Paws and have had no response. Maybe I will hear from them in the next day or so. Very disappointing. And so far, the Calm Blend Peanut Butter Treats work for both of my dogs. **UPDATE: I called the number shown in Honest Paws’s response to my review. (I called because I did not receive a response to my email.) I explained what happened to the customer service agent and received the balance of my order today. The customer service agent was pleasant and efficient. I am pleased with how this resolved
Response from Honest PawsAug 30, 2021
Hi there! I'm sorry to hear that your dog had a reaction with the Calm Oil. This is definitely not the experience we want you to have. We'd be honored to make things right for you. Please give us a call at 1-844-729-7790 for immediate assistance. If you sent an email, we'll definitely get back to you as soon as we can. We'll make sure to pass your feedback along as we continue to improve our service. We look forward to hearing from you and hope you and your pup are doing well! -Cynderly
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