Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

Showing 168 reviews with 1 star · Clear filters

david S.
Sep 30, 2023
Does not calm my dog the way I thought…
Does not calm my dog the way I thought it would the reviews I read are misleading
Response from Honest PawsOct 2, 2023
We're sorry to hear that our product didn't meet your expectations, David. Every dog is unique, and their responses to supplements can vary. We appreciate your feedback, and we've also sent you an email to see how we can help you further, please don't hesitate to respond. Thank you for giving us a try. ~From Your Honest Paws Family 💙🐾
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JTP
Sep 25, 2023
Zero calming effects for my dog.
Zero calming effects for my dog.
Response from Honest PawsSep 26, 2023
We appreciate your feedback, Lyndell, and are sorry to hear that our product didn't have the effects you were hoping for. We sent you an email as well to help you further, please don't hesitate to respond. Once again thank you for giving our product a chance. ~From Your Honest Paws Family 🙏🏻
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Debi H.
Sep 24, 2023
Not for everyone
I think these things don’t work for everyone Unfortunately neither of the items bought do anything for my dog
Response from Honest PawsSep 25, 2023
Thank you for sharing your feedback with us, Debi! We're so sorry that the product did not work out for you. We sent you an email to learn more about your pet's concern and how we can further help, please don't hesitate to respond. ~From Your Honest Paws Family 🙏🏻
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Veronica B.
Sep 24, 2023
Ordered a subscription and then moved
Ordered a subscription and then moved. It says I do not have an account but they keep billing me and sending my items to an address I no longer live at. When I call and email customer service I get no response.
Response from Honest PawsSep 25, 2023
Thank you for sharing your feedback, Veronica. We strive to respond to every customer's inquiry, and we apologize if this was not the case in this instance. We have reached out to you via email to help you with this, please don't hesitate to respond back. Thank you for giving our product a chance. ~From Your Honest Paws Family🙏🏻
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TLB
Sep 14, 2023
Returned an incorrect item and have not…
Returned an incorrect item and have not received a credit
Response from Honest PawsSep 15, 2023
Thank you for sharing your feedback and for bringing this to our attention. To help you further on this we have sent you an email, Theressa. Please don't hesitate to respond. Thank you for giving our product a chance and we hope to serve you better in your future orders. ~From Your Honest Paws Family 🙏🏻
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Tonya G.
Sep 11, 2023
Shipping is horrible!
I received an email this morning asking to review an order that I haven’t even received yet! I placed the order on August 30th, today is September 11. Not the best customer service.
Response from Honest PawsSep 12, 2023
Thank you for your feedback and for bringing this to our attention, Tonya. We apologize for the inconvenience caused by the email you received. We understand that timely communication is vital, and we strive to improve our customer experience. We sent you an email to help you further on this, please don't hesitate to respond. Thank you for giving our product a chance. ~From Your Honest Paws Family 🙏🏻
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Irene M.
Sep 8, 2023
The dogs won't eat the treats so they…
The dogs won't eat the treats so they must taste really bad since these are not picky dogs.
Response from Honest PawsSep 8, 2023
Thank you for sharing your feedback, Irene! We're sorry to hear that your dogs didn't enjoy our CBD Calm Bites. We take pride in using quality ingredients and ensuring that our products are both tasty and healthy for pets. However, every pet has its own preferences, and it's possible that our treats may not align with your dog's taste buds. If you have any further questions or concerns, please feel free to reach out to us. We would love to learn more about your experience and see if we can do anything to make it right. Please feel free to respond to the email we sent you today. Thank you for giving our product a try. ~From Your Honest Paws Family 🙏🏻
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Therese Lapre H.
Sep 7, 2023
did not receive order
did not receive order
Response from Honest PawsSep 7, 2023
Thank you for your feedback and for bringing this to our attention, Therese. We're so sorry that this has happened to your order. We sent you an email as we would like to help you with this and further review what happened to your order. Please don't hesitate to respond back. ~From Your Honest Paws Family 🙏🏻
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