Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jessica
The chews we were using from Amazon calmed down our dog more
Response from Honest PawsAug 5, 2024
Thanks for sharing your feedback, Jessica! We're glad to hear that the Calm Soft Chews helped your dog. Your pet's well-being is our top priority. If you have any further questions or concerns, feel free to reach out. ~Gina 🐾
Kathleen B.
Calm bites The new shape is not as good as the hexagon. It’s too hard to break up & get the correct dose for the occasion.
Response from Honest PawsJul 29, 2024
Thank you for sharing your experience with Honest Paws Calm Bites, Kathleen. We're sorry to hear that you were not happy with the new bites. While we're disappointed to learn that our product didn't meet your expectations, we appreciate your honest feedback. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Gina 🐾
donna B.
My dog is suffering from Pancreatitis. He was put on a rigorous low-fat diet. I contacted your company for the fat content of HONEST PAWS Calm Soft Chews and was told that the FDA would not allow you to provide it. I was on auto-renewal. Your company was the only one (including prescription food dog companies) that refused to give me that information. I do not know at this time if he will be able to continue with these treats that calm him down. This is disturbing.
Response from Honest PawsJul 30, 2024
Thank you for sharing your feedback with us. We understand your concerns regarding your dog's diet and the need for specific information. Honest Paws CBD Infused products cannot be categorized as pet food or specialty pet food due to the ingredient of Organic Full-Spectrum Hemp Oil and are therefore regulated as animal remedy/supplement products. A supplement is required to identify the specific ingredients' purpose and intended species as it is not a complete diet food. Because these products contain Organic Full-Spectrum Hemp Oil and have cannabinoid content as part of the label, we are unable to generate a guaranteed analysis statement, which would include crude protein, fat, fiber, and moisture, as it would then classify these products as feed items. This would then be in contention with Federal and State regulations, so we simply do not have the requested crude fat information as we are bound by these regulations. We do, however, generate a lot-specific Certificate of Analysis for each Honest Paws CBD-Infused product containing cannabinoids, heavy metals, mycotoxins, pesticides, residual solvents, microbial analysis, and filth & foreign materials testing that is available to download at any time. We understand the importance of meeting your pet’s specific dietary needs regarding feed and supplement products. If you wish to see nutritional labels, our feed products, like our Honest Paws Multivitamin, do contain the Guaranteed Analysis statement as this is a specialty feed product and does not contain Organic Full-Spectrum Hemp Oil. For further guidance, we recommend consulting your veterinarian, who can provide tailored advice and suggest a diet that addresses your pet’s health concerns. We appreciate your understanding and are here to assist with any other questions or concerns you may have. We will be reaching out to you as well to see where else we could assist you. Once again we thank you for giving our product a try. ~Chrissie 🙏🏻
Cheryl R.
I was finally able to cancel my subscription. I had originally only wanted one order. I gave it a three stars because it took quite a while to get delivered.
Response from Honest PawsJul 23, 2024
Thank you for your review, Cheryl! We are sorry to hear that your order took a while to get delivered. While we're disappointed to learn that our shipping didn't meet your expectations, we appreciate your honest feedback. We're continuously working to improve and value insights like yours. If you have any further feedback or suggestions, feel free contact us. ~Gina 🐾
Sara R.
I don’t feel the CBD product really worked and it thought the product too costly given 4 pieces were needed for one serving for my dog.
Response from Honest PawsJul 12, 2024
Thank you for your review, Sara! We're sorry to hear that it hasn't provided the relief you were hoping for your dog. While we're disappointed to learn that our product didn't meet your expectations, we appreciate your honest feedback. We're continuously working to improve our products and value insights like yours. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Gina 🐾
Mandi A.
I gave three stars because I honestly, don't see a difference yet in my dog. So I am in the middle. Maybe he hasn't been on the CBD long enough.
Response from Honest PawsJul 10, 2024
Thank you for sharing your feedback, Mandi. We're sorry to hear that you are not seeing any difference yet in your dog. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Gina 🐾
Claudia S.
My dog weighs 5 pounds. I bought the product for dogs less than 25 pounds. I would like the directions to be more specific to size. Do I give 1/5 of the dosage? It should be labeled more specifically by size.
Response from Honest PawsJul 10, 2024
Thank you for your review, Claudia! We are sorry to hear about the confusion with the dosage. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Gina 🐾
M C.
The product is good, but your website is NOT user-friendly. It needs some serious work to make it easier for people to check account status, cancel, or change orders. It made me sign in five times just to get what I needed to be done, which is beyond ridiculous since I was already logged in!
Response from Honest PawsJul 8, 2024
Thank you for sharing your experience with our website! Our team will definitely improve on this and make sure that your experience with us will be as smooth as possible. If you need anything else, just give us a shout. ~Gina 🐾
