Honest PawsReviews of honestpaws.com

Response from Honest PawsDec 4, 2023

Thank you for sharing your feedback, Mary. We're so sorry you had trouble with the recent order you received. We reached out to you via email to know more of your experience and how we can help. Please don't hesitate to response. Thank you for giving our product a chance. ~From Your Honest Paws Family🙏🏻

Response from Honest PawsDec 4, 2023

Thank you for the feedback. We're sorry to hear about your order status. We've sent you an email to help sort this out. Please don't hesitate to respond. ~From Your Honest Paws Family🙏🏻

Response from Honest PawsNov 29, 2023

Thank you for sharing your experience with us. We genuinely value your feedback and apologize for any inconvenience you've faced. We're committed to continuous improvement and ensuring our customers have a better experience. If there's anything specific we can address or assist you with, please don't hesitate to reach out. ~From Your Honest Paws Family🙏🏻

Response from Honest PawsNov 28, 2023

Thank you again for sharing your experience with us, Jan. We apologize for the inconvenience. We understand how crucial it is to deliver orders on time, and we're continuously working to improve our shipping process and your feedback really helps. We appreciate your candor in addressing your concern with us. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsNov 28, 2023

Thank you for your feedback, Lisa. We're truly sorry for any inconvenience you've experienced with your recent order of the Relief Bites. Our goal is to ensure you and your pet have the best experience. We've sent you an email to address your concern and assist you further. Please don't hesitate to respond. We're here to help! ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsNov 28, 2023

Thank you once again for your feedback, Kyra. We apologize for any inconvenience you faced regarding your recent order, and again this is not the experience we would like for our customers to have. We will continue to improve our service and shipping process to serve our customers better. Please don't hesitate to respond to the email we sent you should you have further feedback and rest assured we will. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsNov 23, 2023

Thank you for your feedback, Russel. We're sorry to hear that Bailey isn't enjoying the recent CBD Calm Bites as much. We'll be reaching out to you via email to learn more about your experience and see how we can make it right for both you and Bailey. Your feedback is valuable, and we appreciate the opportunity to improve. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsNov 22, 2023

Thank you for your feedback and for bringing this to our attention. We're sorry to hear about your experience, and we understand the importance of timely deliveries, especially for your dog's well-being. We've reached out to you via email regarding this matter, please don't hesitate to respond. Your feedback is valuable, and we appreciate your patience as we work to make things right. ~From Your Honest Paws Family 🙏🏻