Honest PawsReviews of honestpaws.com

Response from Honest PawsJan 9, 2024

We're truly sorry to hear that the CBD oil didn't meet your expectations, especially during such a crucial time in treating your dog's health. We understand how important it is for your furry friend to have products that they enjoy and that work effectively. Please don't hesitate to respond to the email that we have sent you and we sincerely apologize for any inconvenience. Once again, thank you for giving our product a chance. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsJan 9, 2024

We genuinely appreciate your honest feedback, and we're truly sorry for any frustration this has caused. We understand the importance of trust and transparency in our products, especially when it comes to our beloved pets. We want to assure you that we are diligently working on a new formulation for our Calm Bites, ensuring that pets can continue to receive the quality they deserve. We've also explored additional options to provide our customers with alternatives they can trust. Please know that there has been no change in the quantity of oil used. The full spectrum oil is still diluted in MCT oil. However, we can now only label the full spectrum hemp oil, not the total mixture. The quantities of hemp, CBD, and MCT oil remain unchanged We sincerely apologize for any inconvenience, and we've reached out to you via email to address your concerns personally. Your loyalty and support mean a lot to us, and we are committed to making things right. We will always be here to help in any way we can.  ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsDec 22, 2023

We're sorry to hear that you haven't received your order. That's definitely not the experience we want for you. One of our team has sent you an email regarding this, please don't hesitate to respond, we will always be here to help. Thank you for your feedback and for bringing it to our attention. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsDec 14, 2023

Thank you for sharing your experience, Ashley. We're sorry to hear that the calm soft chews didn't have the intended effect on your pup. Your feedback is important to us, and we've reached out via email to learn more about your experience and explore how we can assist. We appreciate your honesty, and we're here to always help. Please feel free to respond to our email. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsDec 12, 2023

We appreciate your feedback! We're sorry to hear that the Calm Soft Chews was not a hit for your cat. We've reached out via email to learn more about your experience and see where we can help. Please don't hesitate to respond. ~From your Honest Paws Family 🙏🏻

Response from Honest PawsDec 8, 2023

Thank you for sharing your honest feedback, Sarah. We're so sorry for any disappointment this has caused. We'd certainly like to further help you on this and get details from you. Please don't hesitate to reach out again to us. ~From your Honest Paws Family 🙏🏻

Response from Honest PawsDec 6, 2023

Thank you for sharing your feedback about the Calm CBD Bites. We're sorry to hear that your pet did not like the current bites you received. Your experience is important to us, and we'll certainly take your comments into consideration for future improvements. If you have any more insights or if there's anything else we can do to assist you, feel free to reach out. We appreciate your understanding and hope the tincture works well for your Morkey. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsDec 6, 2023

Thank you for sharing your feedback, Gabrielle. We're genuinely sorry to hear about your experience. We sent you an email response regarding your concern. Please don't hesitate to respond. Thank you for giving our product a chance. ~From Your Honest Paws Family 🙏🏻