Wendy V.
BEWARE - They Do Not Honor Their Offers
I am a new customer. I have ordered CBD soft chews for my 13 year old English Bulldog who has mobility issues due to his age. On my 2nd bottle, I was asked via email to rate the product. I gave it the highest rating because it has truly helped my bully. Shortly after that, I got another email from them thanking me for the high rating and encouraging me to write a review. The email stated that in return, they would give me a $15 coupon. All I had to do was post the review and reply to that email that I had done it. Well, it has been 5 days. I have followed up several times - with zero response. BEWARE - they do not honor their offers! ** UPDATE ** They finally sent me the $15 discount. Thank you.
Response from Honest PawsApr 21, 2020
You're very welcome Wendy! Thank you for your honest feedback and follow up! Sorry to hear that the situation was not ideal, but if you're ever in need of guidance of our products or services, we'll be here to help. Hopefully you're staying safe and healthy! -Jen