Honest PawsWe empower pets with holistic wellness solutions, collaborating with experts to develop evidence-based products. Transparency is key—we source ingredients meticulously and test rigorously for safety, earning trust globally. With compassion, we advocate for all animals, making a meaningful impact through education and philanthropy.
Honest Paws (honestpaws.com) has 2,736 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Vickie N.
Doesn't work very well dog still has pain
Response from Honest PawsSep 1, 2023
Thank you for your sharing your feedback, Vickie! We're so sorry that the product did not work out for your pet. We'd like to further know how we can how we can make things right. We sent you an email, please don't hesitate to respond; we will always be here to help. Thank you for giving our product a chance. ~From Your Honest Paws Family 🙏🏻
Rose K.
Both of my dogs fought me on the eyedropper. The big dog took it out of my palm. The little dog had no interest in it. It helps the big dog deal with storms.
Response from Honest PawsSep 1, 2023
Thank you for sharing your feedback, Rose. We're sorry to hear that our product didn't meet your expectations. We understand that our product is not the answer to every pet;s concern, but we would appreciate the opportunity to discuss this further with you and see how we can make things right. We reached out via email, please don't hesitate to respond. Thank you for giving giving us a chance. ~From Your Honest Paws Family 🙏🏻💖
Aracely M.
Too expensive for results.
Response from Honest PawsAug 30, 2023
We appreciate your feedback, Aracely! We strive to provide products of the highest quality and value. We also reached out to you via email, in any case you have any specific concerns or suggestions, we'd love to hear them. Your input helps us improve and better meet our customers' needs. Thank you for sharing your thoughts. Thank you for giving our product a chance. ~From Your Honest Paws Family 🙏🏻🐾
Camille F.
Bottle looked partially used, squeezed.
Response from Honest PawsAug 29, 2023
We apologize for the condition of the bottle you received, Camille. This is certainly not the quality we strive for. We have sent you an email to get further details about your order and to help you further. Please don't hesitate to respond. Thank you for giving our product a chance! ~From Your Honest Paws Family 🙏🏻
Alexander Y.
Ordered a product because I have a rescue that needed the product. Read the reviews and they seemed legit. I even paid extra for faster shipping. But they shipped the product to the wrong address. I gave them a chance to rectify the problem. Thought I had it corrected. They ship the product to the wrong address a 2nd time. They are not reliable source if you have a pet that needs the CBD oil. I'm starting to think the article written about them was more an ad than an honest review. I ordered 1/30. Paid extra for 3 day shipping. It's now 2/7. I'm not holding my breath. ***** Update: 2/13/23. I'm upgrading this to 3 stars. We got off on the wrong foot. But the replacement did arrived over the weekend. I have not tried the product yet for my rescue. I will update again later.
Response from Honest PawsFeb 8, 2023
Hi Alexander, I just wanted to thank you for leaving us with your honest feedback. We are truly sorry for the shipping mishap, this is certainly not the experience we would like our customers to have. This was absolutely an error on our end and we take full responsibility. We take these situations seriously and I have sent you an email as we would like to help make it up to you. 🙏🏻 Please don't hesitate to respond to the email I sent out should you have further feedback or concerns and we'll always be here to help. With kind regards and apologies, Chrissie
Mark L.
This isn’t a review I am looking for some advice....my dog who is a 4 yr old French is has epilepsy/seizures and is currently in medication....however I have heard about CBD oil and was hoping that someone might be able to advise which is the best available for his condition. But also is it safe to use CBD with medication,for example phenobarbital... Please can someone help. Many thanks Mark
Response from Honest PawsNov 25, 2020
Hello Mark, I'll be happy to help you with this question! I'm very sorry to hear that your pup is having to suffer from this. While we cannot claim that CBD can treat or cure any disease, plenty of our customers have had positive experiences with our Wellness line of products to help them manage their disease. Feel free to check out our products under the Wellness line to see which one is right for your pup! -Jen
Tatyonna J.
We can't really say one way or another whether it was the oils or consistent training that lead to the improvements we saw in our dogs anxiety. At best the effects of the product were negligible, at worst it was inconclusive. The company seems like an alright company, and they were able to provide a CoA upon request, though it was not for the specific lot that we had received. They are also NASC certified so they have third party oversight. Keeping in mind that CBD products use on animals is not strictly legal and therefore this product is not FDA regulated, I would say use at your own risk.
Response from Honest PawsSep 3, 2020
Hi Tatyonna, Thank you for taking the time to leave us some feedback! We are always looking for ways to improve our customer experience. Please do not hesitate to contact us if you have any other questions or concerns. We hope your dog does better each day! Combining specific things on their regimen is a big help to managing their stress. Please know we do have a 30 day money back guarantee so if your ever not sure or unhappy please let us know. I hope everything works out though and you continue to see some improvements with your pet. Have a great day! -Crystal
Liz
I’ve only being using the products for a couple of months but my pup loves them. I can’t say I’ve noticed much of a difference, if any, but he enjoys them! My only complaint is that their website is extremely difficult to use. There isn’t an easy-access sign in portal to view your subscriptions or make changes so unless they send you an email, you’re basically screwed. It took me 3 emails to their customer service to actually get help, but once I did get someone’s attention, Jonathan was incredibly helpful and even gave me a discount for my troubles. He also informed me they were working on a portal to make ordering easier so I’ll definitely be looking forward to that!
Response from Honest PawsJun 8, 2020
Hi Liz! Sorry to hear that the portal wasn't the best experience for you, but I'm happy at least Jonathan was able to lend you a hand in the situation and find a solution. We'll be sure to give Jonathan a shout out! The portal is something that we're all looking forward to and it's going to be great! Please let us know if there's anything we can help you with! -Jen
