Honest PawsReviews of honestpaws.com

Response from Honest PawsFeb 22, 2024

We're sorry to hear that our products didn't meet your expectations, and we understand that every pet's response can vary. We're here to help and would like to assist you further with this concern. It seems we couldn't locate your order history here, but we'd love to resolve this for you. If you could kindly reach out to us so we can assist you promptly? Your satisfaction is important to us, and we're committed to making things right. Thank you for giving our product a chance and for your feedback. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsFeb 16, 2024

Thank you for sharing your feedback, Holly. We're sorry for any confusion with the pricing for subscription. This is not the experience we would like for our customers to have.We'll reach out to you via email to address this and assist you further. Please don't hesitate to respond. We appreciate your kind understanding! ~From Your honest Paws Family 🙏🏻

Response from Honest PawsFeb 14, 2024

Thank you for sharing your feedback. We apologize for any inconvenience this has caused, Barbara. Please know that this is not the experience we would like our customers to have, but we certainly appreciate your patience. We have reached out to you via email, Barbara, to help you further. Please don't hesitate to respond. 🙏🏻 ~From Your Honest Paws Family 🐾

Response from Honest PawsFeb 9, 2024

Thank you for your honest feedback, Leesa. We're truly sorry for the delay in receiving your order and the distress it caused for you and Jaxon. We always aim to provide timely service, and we understand how crucial it is, especially in situations like this. We appreciate your feedback, and we're committed to improving our service to ensure a smoother experience in the future. We have sent you an email to see how else we can help you. We hope you can give us another chance to make things right. Thank you for being so understanding, and we hope Jaxon is doing better now. ~From your Honest Paws Family 🙏🏻

Response from Honest PawsFeb 9, 2024

Thank you for sharing your experience. We're sorry they didn't work out for your pup. We appreciate your honesty and will definitely take your feedback on board. We're so sorry if you received another notification regarding reviews, no worries we will make sure an automated one will not push through again. If there's anything else we can do to make things right, just let us know. Thank you for giving our product a chance. ~From your Honest Paws Family 🙏🏻

Response from Honest PawsFeb 2, 2024

Thank you for sharing your feedback. We're truly sorry for any delays in your order. This is usually not the case and that's certainly not the experience we would like for you to have. We'll look into this immediately and have sent you an update regarding your order and how we can further help you, please don't hesitate to respond. Thank you for your patience and understanding. ~From your Honest Paws Family 🙏🏻🐾

Response from Honest PawsFeb 2, 2024

Thank you for sharing your feedback with us., Dana We appreciate your honesty, and we're so sorry if the review requests felt excessive. We'll certainly look into this and make the necessary adjustments. If you have any concerns or questions about our products in the future, feel free to reach out. We're here to assist, and we appreciate your input. Thank you for giving Honest Paws a try. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsJan 31, 2024

Thank you for sharing your review. We sincerely apologize for the inconvenience you've experienced with your order. We understand the frustration this has caused, especially considering your investment in the product. We have reached out to you via email to investigate and help you out with this order. We appreciate your patience and thank you for bringing this to our attention. Please don't hesitate to respond. ~From Your Honest Paws Family 🙏🏻