Honest PawsReviews of honestpaws.com

Response from Honest PawsFeb 9, 2024

Thank you for sharing your feedback. We apologize for any disappointment caused by the delay and the inability to expedite shipping at the moment. Please know that we're working diligently to improve our shipping process, and your feedback will help us a lot. If there's anything else we can assist you with or if you have any further concerns, please feel free to reach out to us directly. We appreciate your patience and understanding. ~From Your Honest Paws Family 🙏🏻 🐾

Response from Honest PawsJan 30, 2024

Thank you for sharing your feedback, Steve. We're genuinely sorry for any delays it has caused. This is usually not the case, but we understand your decision on this matter. We're always aiming to improve our shipping process, and your feedback will surely help us. Please don't hesitate to respond to the email we sent you. Once again thank you for your understanding and for giving us a chance. ~From Your Honest Paws Family🙏🏻

Response from Honest PawsFeb 9, 2024

Thanks for sharing your experience with us. We're sorry for any confusion or inconvenience caused by the recurring order, Susan. We'd love to help and explain this further to avoid any necessary orders in the future, so we sent you an email regarding this. Please don't hesitate to respond. Thank you so much for giving our product a chance. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsFeb 9, 2024

We're happy to hear that you're satisfied with our product. Your loyalty is greatly appreciated. We apologize for any inconvenience you may have experienced. To assist you further, we've sent you an email regarding navigating points online. Thank you for bringing this to our attention. If you have any additional questions or concerns, please feel free to reply to the email. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsFeb 9, 2024

Thank you for your feedback, Melodi. We apologize for any delays in shipping, this is not always the case and we're so sorry we fell short on this as we transition to our new warehouse and system. We certainly appreciate your patience and understanding. Please don't hesitate to the email we have sent you. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsFeb 9, 2024

We appreciate your honest feedback and are glad to hear that our product has been beneficial for your dogs. We understand your concerns about pricing and subscription timing. We're constantly working to improve our service, including streamlining the rewards discount process. Your input helps us do better, and we're here to ensure you have a smooth experience with us. If you have any further questions or suggestions, please don't hesitate to let us know. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsFeb 9, 2024

We're really sorry to hear that our product didn't work well for your pup We understand how concerning it can be when your pet experiences discomfort. We're here to help in any way we can. Please don't hesitate to respond to the email we sent you. Thank you for your feedback and for giving our product a chance. ~From Your Honest Paws Family 🙏🏻

Response from Honest PawsMar 7, 2024

Thanks for taking the time to leave feedback! We're hoping the Calm Soft Chews are helping your pups! If not, you can always send us an email, and we'll gladly help you from there! - Your Honest Paws Family 💖🐾