Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws Reviews | Read Customer Reviews of honestpaws.com

Honest Paws reviews

Showing 168 reviews with 1 star · Clear filters

Jess
Jun 17, 2024
Bites didn’t work
I was not satisfied with the product bought. It didn’t make no difference on my Lab mix he was still very active and the calming bites didn’t help with that. I gave it some time to see if it possibly kicks in but they didn’t work.
Response from Honest PawsJun 18, 2024
We're sorry to hear that it hasn't provided the relief you were hoping for your dog. While we're disappointed to learn that our product didn't meet your expectations, we appreciate your honest feedback. We're continuously working to improve our products and value insights like yours. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Your Honest Paws Family 🙏🏻💖
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Darnell F.
Jun 5, 2024
Had a horrible experience
Had a horrible experience. I ordered a product and waited a few days and did not get anything. I had to call and they had not even processed my order. Then I waited for the product to arrive and when it did the package was empty.
Response from Honest PawsJun 11, 2024
Thank you for sharing your experience, Darnell! We are truly sorry that this happened to you, we appreciate your honest feedback. Honest Paws will make sure that this won't happen again. Please feel free to email us if you have any further feedback or suggestions. ~Your Honest Paws Family 🙏🏻💖
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Michelle
Jun 1, 2024
Never heard from anyone
Never heard from anyone. Sad!!!
Response from Honest PawsJun 3, 2024
Thank you for your feedback, Michelle! We are sorry that you did not hear anyone from our Team. We are really disappointed that you experienced this. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Your Honest Paws Family 🙏🏻💖
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Robin M.
May 31, 2024
I still can’t figure out how to redeem…
I still can’t figure out how to redeem my points on my subscriptions. The tutorial is way too small to see on my phone.
Response from Honest PawsJun 3, 2024
Thank you for your review, Robin. We are truly sorry that you encountered some problems redeeming your points. We appreciate your honest feedback. We're continuously working to improve our products and value insights like yours. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Your Honest Paws Family 🙏🏻💖
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Vinh G.
May 31, 2024
Someone from your Honest Paw reached…
Someone from Honest Paw reached out to me and I asked to have my subscription cancelled but it wasn’t and the delivery still went through along with the charge.
Response from Honest PawsJun 3, 2024
Thank you for your review, Vinh! We are truly disappointed that there were issues about your subscription. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Your Honest Paws Family 🙏🏻💖
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SANDRA R.
May 29, 2024
i AM UABLE TO CANCEL MY DOG WILL NOT…
i AM UABLE TO CANCEL MY DOG WILL NOT EAT FOOD WITH THIS NO WAY TO GET IT IN HER.
Response from Honest PawsMay 29, 2024
We are sorry to hear about this, Sandra. We're disappointed that your dog is not happy with our product. We're continuously working to improve our products and value insights like yours. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Your Honest Paws Family 🙏🏻💖
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Crystal O.
May 29, 2024
I tried these treats on 2 of my dogs
I tried these treats on 2 of my dogs. The treats did nothing. It was a total disappointment. I tried it on my 5 month old puppy to calm his butt down when he’s wired at 10pm in his crate. Then my 5 year old dog in hopes to calm her anxiety.
Response from Honest PawsMay 29, 2024
Thank you for sharing your experience with us, Crystal! We're sorry to hear that it hasn't provided the relief you were hoping for your dog. While we're disappointed to learn that our product didn't meet your expectations, we appreciate your honest feedback. We're continuously working to improve our products and value insights like yours. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Your Honest Paws Family 🙏🏻💖
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Peter S.
May 23, 2024
I recommend you order items from Kradle…
I recommend you order items from Kradle & NOT Honest Paws because, simply put, they are NOT HONEST at all! No response regarding refund on item my dog just won't eat. So VERY disappointing when I received an Email from a rep, Miriam Ramirez that they would send me a label for returns if unsatisfied.
Response from Honest PawsMay 24, 2024
We're sorry to hear that there were issues with your order, Peter. We've reached out to you via email to help you further, and please don't hesitate to respond. We're always here to help! ~Your Honest Paws Family 🙏🏻💖
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