JC
Wrong product was sent
Wrong product was sent. Had to provide pictures of the packing slip and product send. Provided the product information. Received the 'corrected' product and it was wrong too. Not happy.
Response from HonestMed.comMay 2, 2024
I understand how frustrating it must have been to receive the wrong product not once, but twice. Please accept my sincerest apologies for any inconvenience this may have caused you. In regards to the product information provided, I want to assure you that it was solely requested to rectify the issue with the incorrect item. Our intention was to swiftly correct the mistake and ensure you received the right product as soon as possible. I'm deeply sorry if this process caused you any additional inconvenience or frustration. Regarding the refund, I understand that it may seem like the best option given the circumstances, and I want to assure you that your request will be processed promptly. Best Regards, Honest Medical



