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Product not delivered
My order was supposed to be delivered in 2-3 days. Five days later, it still hadn't arrived. I called your business and was told there was nothing you could do for me. I was told I had to track it down myself. It still hasn't arrived, and neither FedEx nor you can tell me where it is or when it will arrive.
Response from HonestMed.comOct 21, 2024
Thank you for reaching out, and I apologize for the inconvenience you’re facing with your order. I see that you spoke with us over the weekend, but unfortunately, our warehouse was closed, which limited our ability to provide immediate assistance. From the most recent tracking information, it shows that your package is out for delivery. I understand how frustrating it can be when a delivery is delayed, and I truly appreciate your patience during this time. If your package does not arrive soon, please feel free to reach out again, and we will do our best to help you resolve this issue. Your satisfaction is very important to us. Thank you for your understanding. Best regards, HonestMed