Fred S.
Ordering and shipping was great and…
Ordering and shipping was great and fast. However,the product discription was wrong. The cane was advertised with a form handle and came with a hard rubber handle. This handle gets slippery when wet!
Response from HonestMed.comDec 31, 2024
Thank you for sharing your feedback with us! We’re so glad to hear that the ordering and shipping process went smoothly. However, we’re truly sorry that the cane you received did not match the description on our website. We understand how important it is for the product to meet your expectations, and we regret the confusion regarding the handle. If you’d like to return the cane or need assistance with an exchange, please don't hesitate to reach out to us. Our customer service team is here to help, and you can contact us directly at 833-933-2323 for further assistance. We truly appreciate your understanding and patience, and we’re committed to resolving this to your satisfaction. Best regards, HonestMed



