Jerry the C.
Honestmed.com: carries defective product
Honestmed.com: 82 years old, on chemo, bought two inflatable donut cushions. BOTH had leaks at the seams in the SAME places. In the garbage! I don’t want a refund or a credit; just your gratitude for giving you the opportunity to save your reputation by stopping the carrying of this product.
Response from HonestMed.comJan 27, 2025
Thank you for bringing this to our attention, and we are truly sorry that this product did not meet your expectations. We sincerely apologize for the inconvenience and frustration this has caused, especially given your circumstances. As a courtesy, we have issued you a refund, and no return is needed. Your feedback is incredibly valuable, and we will be reviewing this product with our team to address the issues you’ve experienced. Thank you for giving us the opportunity to improve—we truly appreciate your honesty and understanding. If there’s anything else we can do to assist you, please don’t hesitate to reach out. Wishing you all the best. Kind Regards, HonestMed



