Duane D.
I placed my order on 2/22/25
I placed my order on 2/22/25. Today, I receive your survey request (2/28/25). Tracking shows eta of 3/4/25. That is very slow shipping and very fast survey request.
Response from HonestMed.comMar 2, 2025
Thank you for your feedback, and we apologize for the delay in shipping. I see that your package was shipped on 2/24/25, and according to the tracking, it was last updated on 2/28/25, with an estimated delivery date of 3/4/25. Unfortunately, due to operating conditions, there has been a slight delay. While we always aim to have items delivered within 2-3 days, this particular situation was unfortunately out of our control. We understand your concern about the timing of the survey request, and we truly appreciate your patience. We are continually working to improve our delivery processes to ensure a smoother experience. If you need any assistance with your order, please don’t hesitate to reach out. We’re here to help! Best Regards, HonestMed



