Rashid P.
Shop did not give me an opportunity to…
Shop did not give me an opportunity to enter a delivery address – it auto-entered the billing address. I've been in rehab for 15 months, nowhere near my apartment. I had to spend hours with chatbots trying to correct the shipping address. Finally got to chat with a human, who said that they didn't think they could change the shipping address on the order already placed. I told them to cancel the order, and I would find another vendor that doesn't use Shop. HonestMed seem to be good folks, but Shop SUCKS!
Response from HonestMed.comSep 15, 2026
Thank you for sharing this, and we're sorry for the frustration with the shipping address and the difficulty getting it corrected. We understand your order was cancelled at your request, and we appreciate you letting us know about this experience — we'll pass your feedback along regarding the checkout process. - Honest Medical



