HonestMed.comReviews of honestmed.com

Response from HonestMed.comOct 24, 2025

Tina Burk, We're happy to hear that you were able to quickly obtain what you needed. Thank you for your positive feedback! Best Regards, HonestMed

Response from HonestMed.comOct 24, 2025

Tom Smith, We're happy to hear that we had the product you needed available and ready to ship promptly! Thank you for your positive feedback and support! Best Regards, HonestMed

Response from HonestMed.comOct 24, 2025

Crystal, We appreciate your positive feedback! We are so glad the ordering process was easy, and your shipping was fast. Thank you for your support! Thank you, HonestMed

Response from HonestMed.comOct 24, 2025

Thank you so much for your thoughtful review! We're thrilled to hear you were happy with our service and fast shipping. We’re sorry to learn that one of the soap bottles wasn’t fully secured, we appreciate you letting us know, and we’ll share this feedback with our packing team to help prevent it in the future. We’re glad it didn’t cause much trouble and truly appreciate your understanding. Thank you for choosing Honest Medical! Best Regards, HonestMed

Response from HonestMed.comOct 23, 2025

Thank you for taking the time to share your feedback and we’re so sorry for the difficulty you had finding the chin strap on our website. We understand how frustrating that can be, especially when you’ve ordered the same product before. Our team is currently reviewing how items appear in search results to make sure products are easier to locate going forward. We truly appreciate you bringing this to our attention and for giving us the opportunity to improve. We’re glad you were still able to locate and order the item and we’ll make sure to pass this along to our web team for correction. Thank you again for your continued support! Warm Regards, HonestMed

Response from HonestMed.comOct 22, 2025

I’m so sorry for the frustration here. We do our best to honor cancellations, but many orders are picked, packed, and handed off to the carrier within minutes. Once an order is in that stage, we’re not always able to stop it in time. Regarding the return: RA (Return Authorization) numbers typically take 2–3 business days to generate. I know waiting is inconvenient, and I’m sorry this added to your experience. We appreciate the feedback it helps us improve our cancellation and return workflows. Thank you for giving us the chance to make this right. Best Regards, HonestMed

Response from HonestMed.comOct 22, 2025

Kelly Longo, We're happy to hear that we had your product in stock at a reasonable price! We appreciate your feedback on our quick and painless shipping. Thank you for considering us a great company, and we look forward to your return! Best Regards, HonestMed

Response from HonestMed.comOct 22, 2025

RAQUEL LAZO, We're so happy to hear your order was received right away! We appreciate your feedback and look forward to assisting you with future orders. Thank you, HonestMed