HonestMed.com Reviews | Read Customer Reviews of honestmed.com

HonestMed.comReviews of honestmed.com

4.710,221 reviews
Health Equipment
1935 Avenida Del Oro Ste E, Oceanside, California

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HonestMed.com

About HonestMed.com

Your trusted online medical supply storeHonest Medical has a passion to support patients, caregivers, caretakers, health professionals, and home health care facilities. Our vision is to make a difference in the health care products industry by offering thousands of professional medical supplies, specialized health products, advanced care products, and daily health essentials at competitive prices. Browse a large selection of medical supplies in orthopedic care, respiratory therapy, daily living aids, ostomy care, incontinence care, diabetes care, urology care, physical therapy care, nutritionals and feeding supplies, baby care, mobility aids, wound care, over-the-counter medications, and durable medical equipment. We provide you with personalized supportWe are here to support the well-being of all - whether you need medical supplies for self-care, to care for someone else, or to provide essential service to patients at your home health facility. Honest Medical delivers an exceptional experience because we treat everyone like family. We know that there is no universal approach to health. While people with similar medical conditions or symptoms may use the same type of products, we believe that everyone’s path to wellness is different and requires unique support, especially in terms of home health care. Our Honest Care Specialists are kind, courteous, and knowledgeable, so you can feel confident in finding the medical supplies that best fit your needs.

HonestMed.com (honestmed.com) has 10,221 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Website: honestmed.com
Category: Health Equipment
Location: Oceanside, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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HonestMed.com reviews

10,221 approved reviews, newest moderated first

Samantha H.
Apr 21, 2026
I order four boxes of the stretcher…
I order four boxes of the stretcher sheets and received only three. I email customer service with photos of the tracking numbers received via email and the shipping labels on the boxes. They do not match up. Instead of immediately correcting the problem, I received an email with a note: We have initiated a reshipment claim with our warehouse for the missing item(s) on your order. Please allow several business days for the claim to be processed. Once we receive confirmation and tracking information, we will follow up with an update. Update from previous review: It took a week to correct the order and the missing item was shipped. Thank you for your attention to this matter.
Response from HonestMed.comApr 21, 2026
Thank you for your feedback—we understand how frustrating it is to receive an incomplete order. After reviewing your original inquiry and the information you provided, we can confirm that the issue is actively being handled by our team. The claim pertaining to the remaining quantity of stretcher sheets has since been escalated to our warehouse for a reshipment. We appreciate your patience while we work on your inquiry, and we will follow-up with you as soon as we receive further information. If you need any further assistance, please don’t hesitate to reach out to our Customer Service team—we’re here to help. Best regards, Honest Medical
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Savannah B.
Apr 21, 2026
The company has no sense of customer…
The company has no sense of customer service. They kept declining my order attempts, then decided to proceed with one of them, but then after sending the confirmation then sent an emails saying they would check the order for fraud before proceeding which was then followed up by an email claiming the order was cancelled on suspected fraud. Needless to say, when packages from them showed up and they put a charge on my card, I was pretty shocked. Reaching out to their customer service to get this resolved was no help. They said I’d have to initiate a return, which is fine, but I’d be liable for the cost of it plus reshelving fee when it was THEIR mistake. Why send an email saying the order is cancelled to then just proceed with it???
Response from HonestMed.comApr 21, 2026
We’re sorry to hear about your experience and understand how this situation could be frustrating. For security reasons, orders may be flagged when there are multiple, prompt attempts from the same method of payment. Once an order is submitted with verified information, it may be processed and shipped as requested. A tracking number is provided shortly thereafter. This system is put in place for the protection of our customers identity and private details, however, we understand how the timing of these updates may have caused confusion and appreciate you bringing this to our attention. If you would like assistance with a return or need further support, please reach out to our Customer Service team—we’re happy to help. Best regards, Honest Medical
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customer
Apr 21, 2026
Easy and very fast service.
Easy and very fast service.
Response from HonestMed.comApr 21, 2026
Thank you for your feedback! We’re glad to hear you had a smooth experience with us. We truly appreciate your support! Best regards, Honest Medical
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GC
Apr 21, 2026
Fast delivery
Fast delivery
Response from HonestMed.comApr 21, 2026
Thank you for your feedback! We look forward to serving you again! Best regards, Honest Medical
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Heather S.
Apr 20, 2026
Best value
Competitive prices, quick delivery, and great customer service.
Response from HonestMed.comApr 21, 2026
Thank you for your kind feedback! We’re glad to hear you’re happy with our customer and delivery service. We truly appreciate your support! Best regards, Honest Medical
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Michael J B.
Apr 20, 2026
Ease of ordering
Ease of ordering
Response from HonestMed.comApr 21, 2026
We're glad to know that our services could be easy to navigate! We appreciate your feedback! Best regards, Honest Medical
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Teresa C.
Apr 20, 2026
the product we received is expired
the product we received is expired
Response from HonestMed.comApr 20, 2026
We’re very sorry to hear that you received an expired product—that’s certainly not the experience we want for our customers. We can see that you have just reached out to our Customer Service team directly, and we will address the situation as soon as possible so that we can make this right for you. We appreciate you bringing this to our attention and look forward to resolving it quickly. Best Regards, Honest Medical
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Robert V.
Apr 20, 2026
Fast shipping and a well made product.
Fast shipping and a well made product.
Response from HonestMed.comApr 20, 2026
hank you for your feedback! We’re glad to hear you’re happy with our products and services. We truly appreciate your support! Best regards, Honest Medical
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