customer
My doctor was great...But nothing else about this service has been good.
My doctor was great.... Since seeing her and getting my prescriptions aprooved though I have not heard anything about when they will be shipped or if they are even ordered. I have reached out to customer service through email and phone (had to leave a message) and have not heard anything from them in over 24 hours since my first inquiry. Customer servie is lacking in a major way. Hoping this gets resolved and I can get some answere. If I do I will update my rating.
Response from Hone HealthMay 8, 2025
Hey Michelle, based on our records it looks like our Care Team has been in touch with you. Please feel free to email me directly if you’re not receiving those messages: [email protected]



