customer
Knowledgeable, upfront honest
Very helpful and knowledgeable.

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age.Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment.Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!
Hone Health (honehealth.com) has 11,925 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Very helpful and knowledgeable.
SW
Great experience! Dr. was very knowledgeable, gave me options, and then let me make the decision (within reason) on how to best proceed. Would highly recommend!
David M.
Follow up on my previous issue: I received a call Friday night apologizing for my missing medication and promising to overnight it to me so I should receive it Saturday or Monday. Now it's Tuesday and my medicine still hasn't shown up, I haven't received any tracking info or updates, none of my calls have been answered and none of my voicemails have been returned. This is absolutely ridiculous!
Response from Hone HealthMay 13, 2025
Hi David, if you can respond to my request for more information from Truspilot I'll definitely take a closer look into this for you. We've requested this info a few times, and haven't heard back. Please feel free to also email me at [email protected]
customer
I was trying to review what I paid for already. Yet not able to view the results without paying. It makes me weary to proceed further.
Response from Hone HealthMay 13, 2025
Hey Rachel, the only way to get results is by purchasing labs from Hone. If you did that, then you will have lifetime access to your labs + a doctor consult to review them. There's nothing further you need to purchase beyond the initial $60 payment unless you decide to receive treatment from Hone. If you're having trouble accessing your labs, please just message the Care Team who can help: HoneHealth.com/CareTeam You can also feel free to email me at [email protected]
Tyler G.
Complete garbage company and experience, been nothing but issues from start to finish and a month later I still haven’t got any test results. Had to reset my address for whatever reason, have my sample code resubmitted, and had to resubmit my name and info from my sample. It’s been a month and even after complaining and being promised results in 3-5 days iv still got zero results. Finally told them I wanted my money back because 3-5 days has turned into 30 and still nothing. Don’t throw your money away, go to a local clinic or doctor
Response from Hone HealthMay 13, 2025
We've requested more information from Trustpilot about this review. If this is a genuine review, please respond back to that request and our team will be sure to take a closer look into your claims.
customer
I had an exceptional experience with Doctor Shelly during my recent consultation. From the moment I logged in, I felt valued and cared for. The doctor was attentive, knowledgeable, and took the time to listen to my concerns thoroughly. The virtual platform was user-friendly, making it easy to communicate without any technical issues. I appreciated the comprehensive explanations provided and the personalized treatment plan that we discussed.
MA
I frequently feel rushed when discussing these types of things with docs. I also feel like a thorough and comprehensive battery of tests is not always ordered. Went over results thoroughly and allowed me to ask questions. Used herself as an example to explain HRT. Also encouraged me to reach out to my other physicians to ask questions about treatment.
AB
I felt like the doctor listened to all of my concerns and addressed the questions that I had. She was thorough and when going over the treatment plan discussed how it applied to my lab results and the options that were available. It was easy to get started and to get in for lab work. The results came back fast and just as easy to schedule the appointment with a doctor for follow-up