Kevin B.
Unprepared
He did not have my latest labs
Response from Hone HealthJun 1, 2025
Hey Kevin, my team will touch base to hear more about your experience—we can definitely help!

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age.Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment.Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!
Hone Health (honehealth.com) has 11,925 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Kevin B.
He did not have my latest labs
Response from Hone HealthJun 1, 2025
Hey Kevin, my team will touch base to hear more about your experience—we can definitely help!
Bryan
Took the time to review my test results and cover far more than just my Testoterone levels. It was very comprehensive and through.
Bill for B.
Appointment was great, didn’t have to wait like every other virtual appointment I’ve had. Informative and to the point. Good to go!
Jeremy S.
Very professional and insightful. All my concerns and questions were answered with confidence and the experience overall has been a pleasure. I am aware of what my body needs now to be the healthier version.
customer
Extremely informative.
mark andrew T.
The doctor was great. However, Hone has gone back to their old ways. My lab was scheduled after my refill ran out, which resulted in my prescription being late. The only reason I chose Hone was for convenience, and this experience was anything but convenient. I am considering using someone local as I could not get emails answered timely, and there no longer is a phone number to call. Customer service was horrible, still don't have my prescription over a week now.
Julianne R.
A great experience. The doctor was easy to relate with, highly knowledgeable, and a good teacher. Her demeanor was both warm and professional. She listened patiently and answered every question thoroughly. Im very happy with how everything went.
customer
6 minute consult. And that's supposed to be $149 PER MONTH!!! Ridiculous!
Response from Hone HealthMay 31, 2025
We're sorry about the trouble here, but consults are not 6-minutes. Hone consults last nearly 45 + minutes, unless the patient has all of their questions answered and are satisfied with the call. I would like to hear more about this review and your experience, so please feel free to message me directly at [email protected] Additionally, the $149/mo covers advanced lab panels every 3-months, 45+ minute doctor consults every 3-months, non-routine doctor consults when necessary, free shipping of all medications, and access to the Care Team.