customer
Great fast service
Great fast service. The doctor was very knowledgeable and understanding my needs and making sure to make me aware of the risk of the treatment he was recommending for me.

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age.Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment.Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!
Hone Health (honehealth.com) has 11,925 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Great fast service. The doctor was very knowledgeable and understanding my needs and making sure to make me aware of the risk of the treatment he was recommending for me.
Kirks
I'm 62. First time trying TRT. I'm smiling. The Dr. was kind, professional, knowledgeable, helpful in answering my questions, gave clear explanations, was genuine, I feel well taken care of.
Lauren
Wow. What a great doctor!
Daniel
The doctor experience was great, the new company doing my blood work was fast and convenient and my prescriptions are delivered on time
Alese B.
She was very knowledgeable! Very kind explained everything in detail didnt rush.
Mat Cat Hat S.
I personally take these samples to the post office. Over a month of them saying they received, didn’t receive, updating labs with these missing tests I guess. I am $250 into this, and I have got nothing but mailing blood every other day! No response to emails, no texts, no phonecalls NOTHING! I bet that payment comes out again though!!!! USE SOMEONE ELSE!49$ initial test, $125 monthly $80 final test. All on labs, keeps sending me tests saying you didnt receive. (Updated since you couldnt look at my email and look at my account) matcathatsat At. gmail Edit: Same day I wrote this review I get a call.. “our tech team has to resubscribe you to our email” (thats not how that works to a paying customer) she sets up another blood test at quest diagnostic. I go and do the test, results are on Hone’s website, cool we are moving forward…. Nope. Says i need another consultation, clicked the link and there are none available and to contact support. (No emails, no phone call, no response at all except trust pilot and the call saying tech team has to resubscribe me…), Also flagged my review as defamation, but trustpilot said NOPE and here we are. Edit 2: they have been in contact with me? When??? She called me Wednesday with no follow up. “They have tried to contact with no success” that is also a lie since i am here telling you i have only got one phone call……you guys will say what you want, you know whats up already, there are soooo many reviews just like mine on trust pilot. We are all wrong though in your eyes.
Response from Hone HealthAug 20, 2025
Hey Matt, there's nothing strange happening here. Sometimes doctor availability can fill up fast, but the good news is our Care Team can get you scheduled faster and work with our doctors to find an appointment sooner. You just reached out about this at 12:35AM today, so please give our team a chance to review availability and communicate with our consult team. Our Care Team has been in contact with you and has been responsive. They have also attempted to call you with no success. They will continue to communicate with you and help. -------- Hey Matt, we've requested more info through TrustPilot about this review. Please respond to that request with your contact info and we'll look into what you've outlined. Your review is a bit confusing and doesn't line up with how Hone's service works—we never charge for retesting and will always find a lab solution that works best for our members. We'd like to help, but as we mentioned this review was posted anonymously. If this is a genuine review, please respond to that request for more info. –––––––– Update: Thanks for your contact info, Matt. The initial test is $45 dollars and includes a nearly 45 minute consult with a specialist to go over your labs + treatment options. That alone is a better value than what you'll find from other companies, and especially with traditional healthcare providers. The $80 confirmatory lab is a safety measure all patients must complete before safely beginning certain treatments. Hone makes ZERO dollars off any of our labs, so from a business standpoint, it hurts us if a patient can't safely begin treatment. The $129/mo memberships covers regular lab work every 3-months, follow-up doctor consults every 3-months, non-routine doctor consults when necessary, free 2-day shipping on all orders, 24/7 access to the Care Team, and private access to Hone's member communities. Most of that would be required by any reputable healthcare provider to receive the types of treatments Hone offers, but typically will cost much more. Sometimes even with insurance. Hone totally understands our membership isn't cheap, but the value goes a long way compared to other options. Although you have to pay up front for your membership, if you don't decide to move forward with Hone – that will be completely refunded to you. When it comes to your case and why there was a need for another lab test, we cannot speak to that here due to PHI. However, the Care Team has been in contact with you and will continue to assist.
Matt O.
The doctor was fantastic. Very knowledgeable, genuine, great personality, and most important a good listener. It was a relief to see so quickly how well he knew what he was doing and how he probe for all the information to deliver the most accurate diagnosis instead of just saying a few things and writing a prescription of testosterone like other visits I've seen and decided not to continue with. Will definitely continue seeing him as long as long as I need treatment. Would like to see more variety of supplements and faster responces in chats, scheduling, etc., but all together, I am pleased.
Sb
Good consult very informative