Robin F.
The doctor was very knowledgeable and…
The doctor was very knowledgeable and listened to my concerns.

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age.Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment.Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!
Hone Health (honehealth.com) has 11,925 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Robin F.
The doctor was very knowledgeable and listened to my concerns.
customerJO
Professional!
Sarah G.
Easy scheduling and wonderful doctor!
Parker
Good virtual appointment! Dr seemed interested and well versed in Testosterone!
Clint N.
**Update** - 9/2 - Hone commented 5 days ago saying they would have a member review the case. There has been zero contact from the company. Time line - March - paid for a blood panel in . Received results but never had the consultation with the Dr after. I coach and teach so life became busy and forgot about it. End of July- reached out about never having a consultation. I was told I actually needed a retest because not everything read correctly back in March. I was never contacted about needing a retest. August - I did the retest and had the consultation with the Dr. I decided to move forward with the subscription. Two week passed by and I reached out about the subscription as I entered in billing information. I was told there was no order so I sent the email of my confirmation. I was then told I actually needed a retest before moving forward with the prescription. There was once again was no communication that another blood panel was needed. For all the inconveniences the company offered no solutions. That was twice that a retest was needed without communication. For something I initially looked forward to, there was no attempt to even make the situation right. It reflects highly of the companies integrity.
Response from Hone HealthAug 29, 2025
Regarding your update today – I can confirm our team has been in contact with you the past 2 weeks. Due to PHI, we can't comment on your case here or about your lab results, but our Care Team has been communicating with you regularly. We're sorry things didn't work out, but we wish you the best on your healthcare journey. ------- Hey Clint, I'm going to have a member of our team review your case. Due to PHI, I can't speak to the reasons within your case that caused this timeline and delays, but I have no doubt we can help and get you set up for success – whether at Hone or another healthcare provider.
Suzette M.
Initially I had technical issues, but once it was cleared up the MD was very helpful in explaining my results and offering a honest treatment plan and recommended options.
Saul A.
Very attentive answered all my questions
customer
Dr Bates is a good listener and understood my issues. I appreciated the longer appointment provided and look forward to this journey of feeling better!