Kerri D.
My Dr was very thorough and answered…
My Dr was very thorough and answered all my questions. I felt at ease with her and making decisions about my healthcare. It’s only been 6 months and it is working!

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age.Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment.Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!
Hone Health (honehealth.com) has 11,925 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Kerri D.
My Dr was very thorough and answered all my questions. I felt at ease with her and making decisions about my healthcare. It’s only been 6 months and it is working!
Ashley
I was never able to get the identity verification process to work, despite attempting it more than 10 times. I even emailed a copy of my ID and asked if they could manually verify it, but they refused. Because I couldn't complete the verification, I initially missed my consultation and was charged a $50 no-show fee. To their credit, they eventually refunded the fee and provided a separate link so I could complete the consultation. Unfortunately, the problems didn't end there. After I was charged for my prescriptions, the pharmacy informed me they could not ship my medication because my identity still had not been verified through the system. Again, no alternative method of verification was offered. I spent well over an hour across multiple attempts trying to resolve these issues. Nearly every interaction was through AI or email support, and I was never able to speak with someone who could actually fix the problem. I'm very comfortable with technology, so this wasn't a user error. The verification process simply didn't work, and there was no effective backup solution. In the end, I invested a significant amount of time, dealt with unnecessary frustration, and spent money without receiving the service or medication I signed up for. I cannot recommend this service based on my experience.
Response from Hone HealthJul 21, 2026
We are unable to locate a patient account or communication history based on the info associated with this review, so we have submitted a request for more information through Trustpilot. If this is a genuine review from a Hone patient, please respond to that request with your contact details and a member of Hone's Care team will be in touch shortly.
Coeetta P.
My physician has been amazing and very supportive, helpful and a great listener. She’s very knowledgeable in this field and answers all questions. Very thorough. She’s been amazing since the first consult. The blood draw is easy. Wished I lived closer to a QD but that’s on me.
Response from Hone HealthJul 21, 2026
Thanks so much!
John M.
Ease of appointment, and convenience of telemedicine it’s great. I would recommend to anyone with Low T
Patrick D.
Easy to schedule, their team was exceptional at communicating through the process, and the Doctor was welcoming and approachable.
Missie Q.
I loved my conversation with the doctor. She explained all of the blood tests and the results and how it was affecting me. She prescribed the appropriate therapies and I’m excited to get started.
Rina M.
I love my doctor! She is very knowledgeable and completely in tune with lab results and how to fix issues effectively. I feel great! I am back! I am so thankful I found Hone, and that I was matched with Dr Kathy Swain-Jones. On top of that, it is much more affordable than going to a regular doctor (even with insurance), prescription arrives at my doorstep, the doctor's appointments are virtual, and Hone coordinates lab works for you. It doesn't get any easier than this. I 100% recommend you give this a try.
Bubba C.
As always the doctors at Hone health make the entire process smooth and easy. They actually listen to your concerns. I couldn’t imagine going anywhere else.