customer
Not just there to sell treatment
Not just there to sell treatment. Actually took time to care.

Hone was founded with an unwillingness to accept that "aging" is interchangeable with "declining". We don't focus on turning back the clock or becoming who you used to be, because the real opportunity lies in helping you become the best you can be. We believe that our bodies can be optimized to reach their peak performance, for whatever it is that matters in your life. Hone’s personalized care process is designed to help you relieve symptoms quickly, reach your long-term health goals, and thrive even as you age.Your initial treatment is just the beginning of Hone's personalized health roadmap, developed specifically for your body using the latest health science. As you make progress, you’ll be amazed by what’s possible, and we’ll be there every step of the way with regular check-ins and adjustments to optimize your treatment.Hone’s membership has been created to build a deep relationship where we can partner over the course of your life to help you succeed. We want to celebrate your wins and help you through your losses. Our community rallies around each other and Hone members are always there to help and encourage your progress. The best decision you can make is not to wait any longer–––join our healthcare revolution today!
Hone Health (honehealth.com) has 11,925 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Not just there to sell treatment. Actually took time to care.
Marc
Edit - I’ve sent them 3 emails over the past week. They haven’t replied to any, but they reply here within an hour. Treatment is still in limbo. Website has contradictory info. Pretty obvious they over promise and under deliver. I’ve need “subscribed” for over a month and have nothing to show for it. They take over a week to review blood samples. They say there’s a treatment plan, but it never ships. They take 3+ days to reply to email but even then don’t give a straight answer. I’m holding out hope this works out, but I’m skeptical this place is even legit. They take money real fast and provide service real slow. I’m about to try a different provider.
Response from Hone HealthOct 14, 2025
Hey Marc, it looks like our Care Team followed up with you a few times since Friday. Normally, they responded within 3-6 business hours – much sooner for urgent matters. I'll make sure someone reaches out again today, and sets up some time to speak over the phone if you prefer. The biggest benefit to being with Hone is often what some consider the biggest pain point. Our onboarding is not fast and takes time. Why is that? We take ZERO short cuts and abide by ALL regulatory and best practice guidelines set by the AUA and DEA. This means we’re extremely careful with who we treat and how we treat them. The good news? After the first order everything is much more automatic and fast! I know it can be frustrating to wait, but we want to make sure we get patients set up safely and check all the boxes before sending out that first order.
Kyle N.
Very thorough and knowledgeable, as well as answering all of my questions and explaining the process. Extremely helpful!
customer
She was very informative - patient - & kind!
customer
Easy to use. Information you need is readily available.
customer
Great session! Very eye opening and important information.
customer
The doctor took time to explain all of my test results and even gave me some advice on a situation I might want to talk to my primary doctor with. She was very polite and the appointment didn't seem rushed.
customer
It's really a great company. Fair prices and knowledgeable doctors. Flexible treatment plans easily accessible. Initial labs cost are an especially good value. find the browser to be more reliable than the app on android.