Jeff N.
Unorganized
Been using Hone for a little over a year. And there have just been too many avoidable problems. I travel internationally extensively (many times for months at a time) and after months with hone, they finally agreed to send 3 month supplies. Sometimes I just get a random 1 month supply. It can take weeks to get an appointment with a doctor once you turn in your labs, and I have even had the doctor forget to sign off on one of my meds once after a consult. I didn't find that out until only half my meds showed up. I have requested tests slightly early so that I can do them and mail them easily while I'm in the states. Or to take with me so I only have to ship back one way. After getting past the world's worst AI customer service chat bots, I was told that I didn't need another test for 3 more months. Guess what? now they need a test and I'm half way around the planet and won't be back for months. It will cost me $180 round trip to ship that envelope to me. I guess if you are always home and never go anywhere this can work for you. I can count on one hand how many reviews I have ever written, and I am shocked at how many 5 star reviews this company has. I must just have terrible luck. But after my next round of meds I'm going to be looking at the competition. If this company works for you, I am happy for you, but what I'm paying for doesn't match up with what I'm getting.
Response from Hone HealthOct 17, 2025
Hey Jeff! I have no doubt our team can help you out here and ensure future refills happen so that they accommodate your travel schedule. Our team will be in touch soon!



